Your pharmacy's AI care team
Voice AI that reaches every patient, handles the conversation, and delivers tasks to your pharmacists in Microsoft Teams.
Microsoft Teams - Rivvi BotBooked
143
Callbacks
86
Opt-outs
12
How it works
Three steps. Zero complexity.
- Upload any patient list
- CSV, Excel, payer report -- drop it in the web app or paste it into Teams. Rivvi extracts and structures the data automatically.
- AI calls every patient
- Real conversations, not robocalls. The AI identifies itself, answers questions, handles objections, and respects do-not-call requests instantly.
- Your team gets tasks, not notes
- Each outcome becomes an actionable task -- consultation requests, callback scheduling, follow-up alerts -- delivered to the right pharmacist in Teams.
Microsoft Teams Native
Lives where your team already works
No new software to learn. No extra logins. Rivvi runs inside Microsoft Teams -- the same place your team already communicates.
- Upload patient lists directly in chat
- Get real-time campaign updates and alerts
- Ask questions about your data in plain English
- Tasks routed to the right pharmacist automatically
Microsoft Teams - Rivvi BotBooked
143
Callbacks
86
Opt-outs
12
Campaigns
Every program your pharmacy runs
Click any campaign to see how it works and what your team gets.
Good Day Pharmacy reached 2,075 patients and booked 143 consultations with a 5-person team — zero extra hires.
Multi-location independent · Northern Colorado
“I absolutely love the woman pharmacist. She knows me by name.”
A real patient, speaking to our AI agent during a Medicare plan review call -- moments before booking an appointment
2,075
patients reached in days
518
calls completed in a single day
0
manual phone calls by staff
92.5%
positive or neutral sentiment
Enterprise AI at a community pharmacy price
Same AI capabilities the largest health systems use. No six-figure pilot. No IT project. Just a 15-minute demo and you're live.
Related Resources
Explore more about how Rivvi helps pharmacies and healthcare organizations improve patient outcomes.
Platform Overview
See how Rivvi's four integrated capabilities — Aegis, Data Intelligence, Governance, and Safety — work together to power pharmacy outreach.
Medication Adherence Guide
Learn why manual medication adherence programs fail and how conversational AI achieves 8x higher refill rates at population scale.
PDC Improvement Strategies
Practical strategies for improving Proportion of Days Covered metrics through automated patient engagement workflows.
TCPA Compliance for Healthcare
Navigate TCPA requirements for pharmacy outreach calls. Understand consent management and how to avoid costly penalties.
Health Systems
See how health systems use the same Rivvi infrastructure to extend care teams and reach entire patient populations.
Company & Advisory Board
Meet the team and advisory board — including the founder of the Pharmacy Quality Alliance — behind Rivvi's platform.