Pharmacy
Keep the fill queuemoving.
Rivvi calls and texts patients about refills and pickups, answers the pharmacy line, and logs every outcome. It's the same workspace your pharmacists and techs use to ask about the fill report, with a HIPAA BAA.
No card to start. Most teams are using it the same day.
CSVfill-report-0929.csv0 of 3 resolved
14 fills waiting for pickup
DB
LO
GK
✓Logged to the fill report
The job
The refill list does not call anyone.
Refills, pickups, and 90-day fills all depend on someone reaching the patient. Techs do it between prescriptions.
WHERE IT STOPS TODAY
The fill report prints every morning.
Techs call between prescriptions, when the counter allows.
Missed pickups go back to stock.
WHAT RIVVI DOES WITH THE SAME REPORT
It reads the fill report you upload.
It calls and texts about refills and pickups, in the patient's language.
It offers the 90-day fill and hands off to a pharmacist when asked.
It logs the outcome where your team works.
What it runs
The calls that keep scripts filled.
Outbound reminders and the pharmacy line, on one memory.
Ask it
Ask it about the fill queue.
Drop the fill report in and ask who has not picked up. Then say "text them." It remembers your hours and your pharmacists, so tomorrow you just ask.
Asked about a real fill report
Rivvifill-report-0929.csv
14 patients have a fill waiting 10 days or more.
Lisinopril16 days
Metformin13 days
Atorvastatin11 days
How it works
Most teams are using it the same day.
01
Sign up
A few questions. Free to start.
02
Rivvi researches you
Your website and the NPI registry. It shows you what it found, and you confirm it and add what only you know.
03
You're in
Workspace open. Ask, upload, and invite the team.