Health systems

Every discharge,followed up.

Transitions calls, recall, and the after-hours line for a whole system, in the patient's language, with the care team one transfer away.

Talk to usEnterprise contract through sales.
PLATFORM
2M+
interactions
CALLS
40%+
live answer rate
REACH
8
countries
LANGUAGES
31
Spanish and 30 more
Platform figures as of August 2026. Not attributed to any one customer.
The layer

One layer across every clinic.

01

Transitions of care

It calls patients after discharge, confirms the follow-up visit, and routes concerns to the care team.

02

Access and recall

It works the recall backlog and fills open slots across clinics.

03

Compliant and auditable

TCPA opt-out on every path, and every interaction documented and scoped to the system.

Programs

What we run for health systems.

Each program runs on the same patient memory and the same audit trail.

TRANSITIONS01

Post-discharge calls

It reaches patients on the discharge list, confirms the follow-up, and hands off anyone who needs a nurse.

ACCESS02

Recall and scheduling

It works the recall list clinic by clinic and books the visit.

PANEL03

Care gap outreach

Screenings and chronic disease visits across the panel, inside TCPA windows.

INBOUND04

After-hours line

Hours, directions, and scheduling answered overnight. Anything clinical goes to a person.

Ask it

Ask the panel.

Care team leads drop in the discharge list or the panel and ask. The same memory runs the calls, and permissions follow the role.

Asked by a care team lead

Rivvidischarges-week40.csv

7 of 64 discharges have not been reached.

Helen WardCardiology2 attempts
Victor CruzOrthopedicsNo answer
Nina ShahMedicineWrong number
Compliance

HIPAA. SOC 2 Type II. GDPR.

HIPAASOC 2 Type IIGDPR
TCPAOpt-out is honored on every path. Calling windows and the DNC list fail closed.
AuditConsent and policy changes are logged for seven years, and every agent action that touches PHI is logged with who, what, and when.
ScopeEvery interaction is scoped to your organization. Permissions follow the role.
Security and compliance
Questions

What health systems ask first

More on how the rules bind: Security and compliance

No. It routes; it does not decide. Anything clinical goes to your care team with the transcript.

No. Export the list and upload it, and results land in your connected tools or the spreadsheet.

TCPA windows and the DNC list fail closed on dispatch, opt-out is honored on every path, and every action is logged.

Try it on your own data today.

Free to start. Most teams are using it the same day.