Health systems
Every discharge,followed up.
Transitions calls, recall, and the after-hours line for a whole system, in the patient's language, with the care team one transfer away.
Platform figures as of August 2026. Not attributed to any one customer.
The layer
One layer across every clinic.
01Transitions of care
It calls patients after discharge, confirms the follow-up visit, and routes concerns to the care team.
02Access and recall
It works the recall backlog and fills open slots across clinics.
03Compliant and auditable
TCPA opt-out on every path, and every interaction documented and scoped to the system.
Programs
What we run for health systems.
Each program runs on the same patient memory and the same audit trail.
TRANSITIONS01
Post-discharge calls
It reaches patients on the discharge list, confirms the follow-up, and hands off anyone who needs a nurse.
ACCESS02
Recall and scheduling
It works the recall list clinic by clinic and books the visit.
PANEL03
Care gap outreach
Screenings and chronic disease visits across the panel, inside TCPA windows.
INBOUND04
After-hours line
Hours, directions, and scheduling answered overnight. Anything clinical goes to a person.
Ask it
Ask the panel.
Care team leads drop in the discharge list or the panel and ask. The same memory runs the calls, and permissions follow the role.
Asked by a care team lead
Rivvidischarges-week40.csv 7 of 64 discharges have not been reached.
Helen WardCardiology2 attempts
Victor CruzOrthopedicsNo answer
Nina ShahMedicineWrong number
Compliance
HIPAA. SOC 2 Type II. GDPR.
TCPAOpt-out is honored on every path. Calling windows and the DNC list fail closed.
AuditConsent and policy changes are logged for seven years, and every agent action that touches PHI is logged with who, what, and when.
ScopeEvery interaction is scoped to your organization. Permissions follow the role.
Security and compliance→No. It routes; it does not decide. Anything clinical goes to your care team with the transcript.
No. Export the list and upload it, and results land in your connected tools or the spreadsheet.
TCPA windows and the DNC list fail closed on dispatch, opt-out is honored on every path, and every action is logged.