Building Infrastructure for Healthcare
After 2M+ patient interactions, we've learned that healthcare workers desperately want to help — they just need better tools. We're building the AI platform that gives them the capacity to reach every patient.
Why We Exist
Because Healthcare Deserves Real Infrastructure
Every other industry has platforms that handle complexity at scale. Healthcare still cobbles together point solutions. We're building the infrastructure layer that finally lets care teams reach every patient who needs them.
How It Started
We Saw Healthcare's Infrastructure Gap
"Healthcare teams have been struggling with problems that other industries solved years ago. They want to help patients — they just don't have the infrastructure. We built Rivvi to be the platform layer that finally gives healthcare the tools it deserves."
Every healthcare organization we worked with had the same problem: brilliant people drowning in fragmented systems. Care teams wanted to reach patients but spent their days wrestling with Excel files, disconnected databases, and manual processes that couldn't scale.
The tools existed for other industries. Developers had platforms. Marketers had automation. Sales teams had AI assistants. Healthcare workers were still making phone calls from spreadsheets with 5-10% success rates.
So we built the infrastructure layer healthcare was missing. Conversational AI that conducts real dialogue at scale. Intelligence that reconciles fragmented data. Governance that enforces clinical policies. One platform that handles complexity so care teams can focus on care.
- Infrastructure Mindset Building platforms, not point solutions
- Patient Obsessed Success measured in patients helped
- Workforce Champions Enabling healthcare heroes, not replacing them
Our Values
Principles That Guide Everything We Build
Every decision, every feature, every line of code guided by impact.
- No Patient Left Behind
- The hardest to reach are often the most vulnerable. Our infrastructure ensures everyone gets the attention they deserve.
- Enable Human Connection
- Technology should amplify compassion, not replace it. We give healthcare workers capacity, not pink slips.
- Outcomes Over Everything
- Revenue matters, but patient outcomes matter more. Every feature measured by lives improved.
- Embrace the Mess
- Healthcare data is complex and chaotic. We accept that reality and make it manageable.
- Speed Creates Impact
- Every day without proper infrastructure is patients missed. Ship fast, iterate faster, impact immediately.
- Depth of Understanding
- Every patient is unique. Our platform surfaces the context that enables personalized engagement.
Our Impact
Infrastructure That Performs
2M+
Patient Interactions
Conversations processed
500K+
Patients Reached
Lives improved
40:1
Team Leverage
Care team capacity multiplier
Who We Are
Engineers and Operators Who've Lived the Problem
Our team has seen healthcare's infrastructure gap firsthand. We're here to close it.
Why We're Different
Healthcare operators who've felt the frustration of fragmented tools
Engineers who chose healthcare's hardest infrastructure problems
AI builders committed to enabling humans, not replacing them
Platform experience from companies that scaled to millions of users
Our Technology Philosophy
AI at the Core, Humans at the Helm
Great healthcare happens when technology amplifies human compassion.
We put AI at the center of everything we build — not to replace healthcare workers, but to give them the same powerful tools that developers, marketers, and other professionals take for granted.
Our AI doesn't make clinical decisions. It ensures every patient gets reached. It turns messy data into actionable insights. It coordinates scattered teams into unified care. It gives one care manager the ability to provide attention to thousands. Because healthcare's workforce wants to help — they just need the capacity to do it.
Our Vision
Healthcare Where Technology Amplifies Compassion
Healthcare is at a breaking point. Teams are overwhelmed, patients are falling through cracks, and the system is failing those who need it most. But we believe the solution isn't to replace healthcare workers — it's to give them the tools to reach everyone.
We're building the future where one care manager can deliver personalized attention to thousands without sacrificing the human touch. Where AI handles the outreach so providers can focus on what matters: connecting with patients, solving complex problems, and improving lives.
This isn't science fiction. It's happening today in organizations using our platform. And it's just the beginning.
- Proactive, Not Reactive Every patient gets reached before problems escalate
- Scalable Attention Personal engagement multiplied by intelligent automation
- Data-Driven Care Context and insights driving personalized outreach
See the Platform
30-minute walkthrough with our engineering team. Bring your hardest patient engagement problem.
- Conversational AI at scale
- Data intelligence that reconciles the mess
- Governance built into infrastructure