Our Mission
After automating over 2 million patient interactions, we've learned one truth: the healthcare workforce wants to help — they just need better tools. We're building the AI infrastructure that enables care teams to reach every patient who needs them.
The data exists. The programs exist. The patients exist. What's missing is the infrastructure layer that connects them.
Every health system, payer, and pharmacy faces the same challenge: millions of patients who need outreach, fragmented data across dozens of systems, and no scalable way to have real conversations. Traditional approaches — call centers, portals, letters — don't work.
Rivvi is the infrastructure layer that makes patient engagement possible at scale. Conversational AI that conducts real dialogue. Intelligence that reconciles fragmented data. Governance that enforces your policies. One platform that handles the complexity so care teams can focus on care.
The best outcomes happen when technology amplifies human compassion.
"Healthcare teams have been struggling with problems that other industries solved years ago. They want to help patients — they just don't have the infrastructure. We built Rivvi to be the platform layer that finally gives healthcare the tools it deserves."
Every healthcare organization has the same story: dozens of vendors, hundreds of integrations, and still no way to have a real conversation with patients at scale. Point solutions solve one problem while creating three more.
While other industries consolidated around infrastructure platforms, healthcare kept buying disconnected tools. The result: fragmented data, burned-out staff, and patients falling through cracks everyone can see but no one can close.
We believe healthcare deserves the same infrastructure revolution that transformed every other industry. One platform that handles the complexity of patient engagement — from data reconciliation to conversation to governance — so care teams can focus on what they do best.
30-minute walkthrough with our engineering team. Bring your hardest patient engagement problem. We'll show you what infrastructure can do.
30-minute technical walkthrough. Bring your hardest patient outreach problem.
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