Care transitions

Home from the hospital.Called within 48 hours.

Rivvi calls every patient on the discharge list, checks on medications and the follow-up visit, books it, and sends anyone who needs a nurse to a person with the transcript.

No card to start. Most teams are using it the same day.
CSVdischarges-week40.csv0 of 3 reached
18 discharged in the last 48 hours
HWHelen WardDischarged Mon · cardiologyQueued
VCVictor CruzDischarged Tue · new medsQueued
NSNina ShahDischarged Tue · medicineQueued
✓Posted to the transitions nurse
The job

The call is the intervention.

Post-discharge follow-up keeps patients out of the hospital. Most teams cannot reach everyone on the list in time.

WHERE IT STOPS TODAY
The discharge list is longer than the team can call.
Patients go home without a follow-up visit booked.
Nobody knows who was reached and who was not.
WHAT RIVVI DOES WITH THE SAME LIST
It reads the discharge list as soon as you upload it.
It calls each patient and checks on medications and symptoms.
It books the follow-up visit, and sends anyone who needs a nurse to a person.
It posts who was reached, and what they said, to the care team.
What it runs

The first week home.

Check-in calls, follow-up visits, and the handoff to a nurse.

48 HOURS01

The check-in call

It calls every patient on the list, in their language, and asks how they are doing.

MEDICATIONS02

Medication questions

Did they fill the new prescription, and do they have questions. Clinical answers go to a person.

FOLLOW-UP03

The follow-up visit

It books the visit with the primary care provider before the window closes.

ESCALATION04

A nurse when it matters

New symptoms or confusion about the plan go to a nurse with the transcript.

Ask it

Ask it about the discharges.

Ask who has not been reached and who still needs a follow-up visit. You get the list, and it can make the calls.

Asked about a real discharge list

Rivvidischarges-week40.csv

6 of 52 discharges have not been reached.

Ruth AllenCardiology2 attempts
Omar HaddadOrthopedicsNo answer
Lucy GrantMedicineWrong number
How it works

Most teams are using it the same day.

01
Sign up
A few questions. Free to start.
02
Rivvi researches you
Your website and the NPI registry. It shows you what it found, and you confirm it and add what only you know.
03
You're in
Workspace open. Ask, upload, and invite the team.
Questions

Care transitions, answered

More on how the rules bind: Security and compliance

Yes. It calls every patient on the discharge list, checks on medications and symptoms, and books the follow-up visit.

No. It makes the calls that do not need a nurse, so nurses spend their time on the patients who do. Anything clinical goes to a person.

No. Export the list and upload it. Results land in Microsoft 365, Google Workspace, HubSpot, Smartsheet, LeadingReach, or the spreadsheet.

TCPA windows and the DNC list fail closed on dispatch, opt-out is honored on every path, and every action is logged.

Yes. The BAA is e-signed in the app before any patient data moves, and Rivvi is SOC 2 Type II.

Keep reading

All resources →
Medication adherenceInbound callsCare gap closureValue-based carePricing

Try it on your own data today.

Free to start. Most teams are using it the same day.

Get started for freeSee pricing