Answer every patient call, day or night
Missed calls are lost visits. Rivvi answers every inbound call 24/7, books and routes in real time, and hands anything clinical to your team. Try it on your own line, free.
- 24/7 answering
- HIPAA BAA included
- 7-day free trial
Resolves the call, not just answers it
AI inbound answering picks up on the first ring, at any hour and at any volume, so calls during lunch, after hours, and in surges never ring out to voicemail. It understands the caller's intent and completes the task rather than taking a message.
It books and reschedules appointments, handles routine refill and results questions, answers hours and insurance questions, and routes anything clinical or urgent to the right person, then writes the outcome back to your schedule or CRM.
Because every inbound call is protected health information, it runs under a signed HIPAA BAA. Rivvi answers from a branded number in your area code, and the BAA plus 10,000 conversation credits are included on the free 7-day trial.
Live on your line in days
- Step
Sign up free
Create the account and e-sign the BAA in the flow. A card starts your 7-day trial; cancel anytime.
- Step
Get your branded number
A verified number in your own area code, or forward your existing line.
- Go live
Go live
The agent answers, books, and routes from day one, and escalates to staff when a call needs a person.
Run a real program before you pay a cent
Inbound answering, answered
Yes. AI inbound answering picks up every call at any hour and handles many at once with no hold time. It books, answers routine questions, and routes anything clinical or urgent to a person, so after-hours and surge calls no longer ring out to voicemail.
It must be, because patient calls are protected health information. That requires a signed BAA and HIPAA-eligible infrastructure. Rivvi includes a signed BAA on its free trial, e-signed during signup before any patient data moves.
No. It works beside the front desk, absorbing high-volume repetitive calls and after-hours coverage so staff can focus on in-person patients. Anything clinical or urgent is routed to a person, so the AI handles volume, not judgment.
Put it on your own patients, free
Rivvi's free 7-day trial includes 5 seats, 10,000 conversation credits, a signed HIPAA BAA, and a branded number in your area code. A card starts the trial; cancel anytime before it ends.
- 7-day free trial
- HIPAA BAA included
- Cancel anytime