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AI medical receptionist

A front desk thatnever misses a call.

Rivvi answers every patient call, books and reschedules in real time, answers routine questions, and routes anything clinical to your team. No phone tree.

No card to start. Most teams are using it the same day.
line-log-week38.csv3 of 3 answered
Call answered
INInbound callFront deskVisit booked
AHAfter-hours callNights and weekendsVisit booked
RTClinical questionRouted to staffSent with the transcript
✓Visit booked in the conversation
The job

It resolves the call. It does not route it into a menu.

An IVR sends callers through options. An answering service takes a message. Neither books the visit.

WHERE IT STOPS TODAY
Callers press through a phone tree and hang up.
The answering service takes a message for Monday.
The desk calls everyone back between patients.
WHAT RIVVI DOES WITH THE SAME CALLS
It answers in natural language, on the first ring.
It books and reschedules the visit in the conversation.
It answers hours, insurance, and refill status questions.
It routes anything clinical to a person, with the transcript.
What it runs

Everything the front desk phone does.

Scheduling, questions, and routing, day and night.

SCHEDULING01

Book and reschedule

It finds the time, books it, and confirms by text.

QUESTIONS02

Hours, insurance, refills

Answered from what it knows about the organization, in the caller's language.

ROUTING03

The right person

Clinical and urgent calls go to staff with context.

AFTER HOURS04

Nights and weekends

Every call answered, with the same answers as during the day.

Ask it

Ask it about the front desk.

Ask what callers wanted and which calls needed a person. You get the answer from the calls it took.

ASKED ABOUT A REAL CALL LOG
ASKHow many visits did it book after hours last week?ASKWhat do callers ask about most on Mondays?ASKWhich calls were sent to a person, and why?
How it works

Most teams are using it the same day.

01
Sign up
A few questions. Free to start.
02
Rivvi researches you
Your website and the NPI registry. It shows you what it found, and you confirm it and add what only you know.
03
You're in
Workspace open. Ask, upload, and invite the team.
Get started for free
Questions

AI medical receptionists, answered

More on how the rules bind: Security and compliance

It answers inbound calls around the clock and resolves them: booking, rescheduling, refill and results questions, insurance and hours, and routing anything clinical to a person.

An IVR routes callers through a menu and an answering service takes a message. An AI receptionist completes the reason for the call.

No. It takes the phone volume so staff can stay with the patients in the room.

The workspace is free to start. Calls, texts, and a branded number in your area code are on Team. See pricing for seats and credits.

Yes. A HIPAA BAA is included, and Rivvi is SOC 2 Type II.

Keep reading

All resources →
Inbound callsRivvi answers every inbound call, books and routes it in real time, and hands anything clinical to your team with the transcript.No-show reductionRivvi confirms each visit in a two-way conversation by voice and text.Best medical AI receptionistAI receptionist vs answering servicePricing

Try it on your own data today.

Free to start. Most teams are using it the same day.

Get started for freeSee pricing