For health systems
Close care gaps and cut avoidable readmissions.
Lists, transitions, and post-discharge follow-up your staff cannot work by phone.
40K+ · 8 countries live · HIPAA BAA · SOC 2 Type II
Southeast Medical Group
104,000+
patients
reached live across a multi-practice panel · 0.45% opt-out
- 500K+
- patients reached
- 40%+
- live answer rate
The layer
One outreach layer, written back.
Care-gap closure
Work overdue screenings, wellness visits, and chronic-care outreach across the panel, booking straight into scheduling.
Transitions & readmissions
Post-discharge check-ins catch problems early and cut avoidable readmissions, with anything clinical routed to your team.
Writes back to your stack
Every contact and outcome lands in your systems of record; escalations post to your team with full context.
Programs
What we run for health systems
One outreach layer across every service line and location, working the lists your staff can't get to by phone and writing every outcome back to your EHR.
Quality
Care-gap & screening closure
Work overdue mammograms, colonoscopies, A1c, and wellness visits across the panel, booking straight into scheduling before the gap costs you at quality time.
Transitions
Post-discharge follow-up
Check in after a hospital stay, catch problems early, and cut avoidable readmissions, with anything clinical routed straight to your care team.
Access
Multi-location outreach
Answer every inbound call across sites, day or night: scheduling, results questions, and 'do I need to come in,' with true emergencies escalated to a person.
Re-engagement
Lapsed & unlinked patients
Reach patients who've gone quiet and route them back into a care relationship before they leave the system entirely.
Questions
What health systems teams ask first
What does Rivvi do for health systems?
Rivvi works overdue screenings, post-discharge check-ins, and multi-location inbound across voice, text, and web chat, then writes every outcome back to your systems of record.
Do we need a new EHR integration?
No. Rivvi deploys without requiring a new electronic medical record integration. Outcomes post to the scheduling, CRM, and team tools you already run.
How does clinical escalation work?
Anything clinical is routed to your named care team with the full conversation history. Rivvi does not diagnose, prescribe, or override clinical judgment.
More on how the rules bind: Security and compliance