Questionsbefore you start.
Whether ChatGPT is HIPAA compliant, what Free includes, what Team adds, and how Rivvi sits in the tools you already use.
Getting started
5 questionsNot Free, Plus, Pro, or Business. ChatGPT offers a BAA only on its enterprise healthcare plans through sales. Rivvi's BAA is e-signed in the app before any patient data moves, on the free plan.
Most teams are using it the same day. Sign up, and Rivvi researches your organization: locations, providers, hours. Confirm what it found and the workspace is open.
Yes. The BAA is e-signed in the app before any patient data moves, and patient information never trains anyone else's model.
No. It takes the calls and list work that pull people away from patients. Anything that needs a person goes to your staff, with the transcript.
No. Payroll and benefits, the CFO, care management, population health, marketing, and the front desk all work in the same workspace.
Chat, files, and memory
5 questionsNo. ChatGPT doesn't know your organization, doesn't remember it next week, can't be tagged in Teams, and can't act on the answer. Rivvi does all four.
Spreadsheets up to 50MB in Data. Documents and PDFs in chat.
What it researched from your website and public registries, plus what your team confirms, uploads, and connects. See, correct, or remove any of it in Settings, Memory.
Everyone. Permissions follow the role, so finance sees the payroll file and population health sees the gap list.
Chat in the language your team writes. Calls and texts in Spanish and 30 more languages.
Pricing
3 questionsYou and two colleagues, the workspace, files, and memory, with a HIPAA BAA. Free to start.
Credits pay for calls, texts, and website chat. A call minute is 40 credits, a text is 4, and a website chat is 10. Blocks start at $100 for 10,000.
Team starts at $79 a seat and Business at $149, with credits bought in blocks. Enterprise is a committed pool with custom terms. See the pricing page for the details.
Integrations
2 questionsMicrosoft 365 (Power BI, SharePoint, OneDrive, Excel, Outlook), Google Workspace, HubSpot, Smartsheet, Birdeye, Paylocity, LeadingReach, and files. Teams is a separate app install.
No. A file, your CRM, Microsoft 365, or Google Workspace is enough to start. Nothing writes to the EHR. Export the list, and results land where your team works.
Calls and texts
4 questionsYes, on Team. It answers the line, runs outbound programs, and texts two-way inside TCPA rules, with opt-out on every path, from a number in your area code.
Yes. Payers, provider offices, and consumers, from the same workspace.
On your site, answering from the same memory. It books visitors and drops the lead into HubSpot.
Yes. It places a sample call to your phone so you can hear it before you hand it a list.