For government & public health
Reach the people who don't pick up.
Medicaid, public-health, and rural outreach at a scale no call center can staff.
Spanish + 30 languages · 8 countries live · HIPAA BAA · SOC 2 Type II
Platform
500K+
patients reached
Population-scale outreach in spanish + 30 languages, with every interaction documented.
- 2M+
- interactions
- 40K+
- conversations / month
The layer
One outreach layer, written back.
Population-scale outreach
Voice, text, and web chat in 30+ languages, so outreach reaches people where they are, not just those who answer an English-only call.
Redetermination & renewals
Work eligibility and renewal lists end to end, routing anyone who needs a caseworker to a person with full context.
Compliant by design
Consent and TCPA guardrails standard, every interaction documented and auditable, HIPAA-eligible infrastructure.
Programs
What we run for public programs
Outreach that reaches the populations traditional channels miss, in 30+ languages across voice, text, and web chat, with every interaction documented and auditable.
Eligibility
Medicaid redetermination
Work renewal and eligibility lists end to end, reach members before coverage lapses, and route anyone who needs a caseworker to a person with full context.
Public health
Campaign & program outreach
Run vaccination, screening, and benefit-awareness campaigns at population scale, meeting people in the language and channel they actually use.
Access
Rural & hard-to-reach outreach
Reach populations that English-only phone banks miss, on their schedule, so a missed call never means a missed benefit.
Coordination
Documented, auditable handoffs
Every contact and outcome is logged and org-scoped, and anyone needing a caseworker is handed off with the full history attached.
Questions
What government teams ask first
What does Rivvi do for government and public health?
Rivvi runs Medicaid redetermination, campaign outreach, and rural contact at population scale across voice, text, and web chat in 30+ languages.
How do caseworker handoffs work?
Anyone who needs a person is routed to a named caseworker with the full contact history attached. Every outcome is logged and auditable.
Is consent and TCPA handling included?
Yes. Consent and TCPA guardrails are standard on every path, on HIPAA-eligible infrastructure, not added per program.
More on how the rules bind: Security and compliance