For quality and population health leads · HEDIS and Stars
Turn every payer's gap file into one worklist
Rivvi is a HIPAA-compliant AI workspace your quality team chats with and uploads files to. Merge payer reports, check the math and build provider scorecards. When it's time to reach patients, Rivvi can phone them, text them, answer your practice's phone and chat on your website.
What it takes off your plate
01
Reconciling gap files
Upload gap lists from each payer and Rivvi maps them to one layout, dedupes patients and enriches providers against CMS and NPI registry data. Ask it to show what it merged and what it dropped.
02
Finding gaps you already closed
Compare a payer's open care gaps with your lab and procedure exports. Rivvi lists the matches so you can submit supplemental data instead of chasing patients who already had the test.
03
One outreach call per patient
On Team, Rivvi calls patients about every open gap at once instead of one campaign per measure. When a visit needs booking in your EHR, it warm-transfers to scheduling or creates a task.
How it works
01
Upload or connect
Add payer scorecards, gap lists and attribution files, or connect Excel, SharePoint and Power BI through Microsoft, or Google Sheets.
02
Ask
"Which measures are closest to the next cut point, and how many numerator hits do we need?" Rivvi shows the math per measure.
03
Act
Build provider scorecards, committee summaries and outreach lists. On Team, run the outreach and record each outcome in Rivvi, pushed to a connected CRM.
Prompts to start with
Proof. Southeast Medical Group (August 2026): 104,000+ patients reached, with a 0.45% opt-out rate