Value-based care
Close the quality and risk gaps your contracts measure.
One coworker that reaches overdue patients, books the visit, and writes the result back.
HIPAA BAA included · SOC 2 Type II · Live in about 5 minutes
Gap list this week
- A1c overdueBooked Thu 9:20
- Mammogram dueReached · callback
- AWV openOn the line
Product screenshot of overdue gaps flipping to booked.
The job
Lists don't close gaps. Conversations do.
Value-based contracts pay for closed care: HEDIS and Star Ratings, yearly wellness, chronic-disease control. Most tools stop at a worklist. The list still sits with a team that cannot get through it.
Rivvi takes the roster you already run. An EHR export, an ACO workbook, or a connected system. It finds who is overdue, reaches them by voice and text, books the visit, and posts the outcome to the owner.
The inbound line is the same coworker. After-hours and overflow get answered. Staff stay with the patients in the room.
What it runs
The work your contracts actually score.
Outreach, the phone, and the write-back. One seat.
Quality
Care-gap outreach
HEDIS and Medicare Stars. Screenings, A1c, mammograms. It calls the patients who are due and books the visit before the year ends.
Wellness
Yearly wellness
AWV lists become conversations. It reaches the panel, books the visit, and sends the next step to the care manager.
Inbound
The inbound line
Every call answered, day or night. Hours, insurance, and scheduling. Emergencies go to a human.
Write-back
Write-back where you work
Outcomes land in HubSpot, Salesforce, Power BI, or the export you already run. PHI stays inside.
How it works
Live in about 5 minutes.
BAA in signup. You approve the first conversation. Then it can work.
Sign up.
A few questions about the practice and what you want it to take on.
It learns your practice.
Reads your site and public records. You confirm one list.
You go live.
You hear the first conversation before anything is public.
Questions
What value-based teams ask first
Is Rivvi HIPAA-compliant?
Yes. You can hand it a patient list. A Business Associate Agreement is e-signed in the app before any PHI moves.
Does it write into our EHR?
It does not write into the EHR. Export the list or connect the system you already use. Outcomes land as a task or a write-back to HubSpot, Salesforce, or Power BI.
Can I upload our ACO file?
Yes. That is the point. Drop the workbook. It is enriched on arrival. PHI stays inside.
Does it replace staff?
No. It takes the list and the calls. Care managers take the patients who need a person.
Is it just a phone bot?
No. Voice is one surface. The same coworker answers the inbound line, runs outreach, and posts the result to the team.
How long does setup take?
About 5 minutes. You hear the first conversation before anything is public.
More on how the rules bind: Security and compliance