Close the gaps that move your measures, not the front desk.
A HIPAA-compliant AI that works your attributed panel the way your contracts demand: annual visits and AWVs booked, overdue screenings closed, risk recaptured, transitions followed, every gap worked before it costs you at quality time.
- HIPAA BAA included
- SOC 2 Type II
- Live in under 30 minutes
- MBMarcus BellA1c screening · 214 days overdueBooked Tue 2:40p · written back
- DODana OrtizAnnual wellness visit · 90 days overdueBooked Thu 9:15a · written back
- PRPriya RamanMammogram recall · 168 days overdueBooked Mon 11:00a · written back
- LFLeo FischerStatin refill lapsed · 31 daysRefill confirmed · pharmacy notified
- HIPAA
- SOC 2 Type II
- GDPR
- BAA included
- TCPA compliant
One coworker, every channel
The same intelligence places outbound, runs the conversation, works your website and SMS, and pulls the numbers — not four tools bolted together.
It doesn't wait for the phone to ring
Annual wellness, care gaps, refills, referral loops: Rivvi works the list in the patient's language and books the visit. 40K+ conversations a month, 40%+ live answer rate, every outcome written back.
Healthcare teams already running on Rivvi
Every gap your contracts measure, one agent
Start with the measure that's bleeding you today. Add the rest whenever you're ready, on the same system, no rebuild.
Annual wellness & AWV completion
Rivvi works the whole attributed list due for their AWV: it calls, texts, handles the back-and-forth, and books the visit into your schedule. It's the single visit that anchors risk capture and opens the door to every other gap.
Start with this oneOverdue screenings & HEDIS gaps
Mammograms, colonoscopies, A1c, eye exams, closed before the gap costs you at quality time.
Risk recapture & suspecting
Bring back patients with open or suspected conditions for the visit that recaptures risk accurately, inside the rules.
Medication adherence
Refill nudges and chronic-med check-ins: a real conversation that moves the adherence measures, inside TCPA rules.
Post-discharge follow-up (TCM)
Check in after a hospital stay, catch problems early, and cut the avoidable readmissions your contracts penalize.
Lapsed & unattributed-risk patients
Reach attributed patients who've gone quiet and route them back to scheduling before the gap, and the revenue, is lost.
The 24/7 front desk
Every inbound call answered, day or night: appointments, refills, results questions, and 'do I need to come in.' The always-on line beneath every outbound program above.
See it run on your own patients
One agent, wired into the systems you already run
Not another dashboard to check. Rivvi reads and writes where your team already works, has the conversation, and logs the outcome back.
Your systems
Your CRMHubSpot, Salesforce
EHR & pharmacywhere the chart lives
Power BI& reporting
Microsoft Teamsoutcomes posted
one agentWhat Rivvi does
Connects with your own credentials. Nothing re-keyed, nothing re-hosted.
- HubSpot
- Salesforce
- Power BI
- Microsoft Teams
Tableau
Looker
Snowflake
Slack
LeadingReach
Veeva
- Voice · SMS · Web
- Spanish + 30 languages
- HIPAA-eligible
- TCPA compliant
It runs inside the systems your team already uses
Not just another line patients can reach. Rivvi acts inside your stack and gives your team fewer places to look.
Every outcome writes itself back
Rivvi logs each contact, booking, and note into your system of record automatically, so your team sees it where they already look, and nobody re-keys a thing.
Reports on demand, in plain language
Ask "how did this week go?" and get conversions, live-answer rate, opt-outs, and cost per booked visit, right from the workspace. No export, no BI ticket.
Only what needs a human, routed to one
Rivvi clears the repetitive volume and surfaces the calls that need a person, posted to Microsoft Teams as they happen, so nothing sits waiting in a queue.
Real teams, real numbers
Not a pilot deck. Every number below is from live production, on real patient panels.
- 2M+
- interactions
- 500K+
- patients
- 40K+
- conversations a month
- 8
- countries live
Across every Rivvi customer. Figures as of August 2026.
- Southeast Medical Group104,000+patients
reached live across a multi-practice panel · 0.45% opt-out
- MassiveBio17,912oncologist-confirmed matches
live at national scale across 8 countries
- Good Day Pharmacy2,287calls in days
5 staff, zero extra hires · 2 to 3 points higher on adherence in 3 months
- AptiHealth10days signature to live
Full program launched in ten days, start to finish.
In just 3 months with Rivvi we're already 2 to 3 points higher on medication adherence, and my staff finally make real impact instead of leaving voicemails.
And it compounds. Every conversation teaches Rivvi when people pick up, in which language, and what actually closes, so month twelve outperforms day one.
Get these numbers on your panel
BAA signed to live in under 30 minutes
No sales call, no integration project, no phone-tree rebuild. You describe your practice in plain language, and Rivvi configures itself around your answers.
- Step
Sign up and sign your BAA
Create your workspace and e-sign the HIPAA BAA in the same flow, before a single record moves. You get 5 seats and a verified, branded number in your own area code.
- Step
Tell it about your practice
An onboarding chat asks how you work: your hours, your programs, where calls should route. Rivvi researches your org and builds its own playbook from your answers.
- Go live
Point it at real patients
Turn on the inbound line, upload a list, or drop the web widget on your site. It runs live, inside TCPA rules, from the first call.
One workspace to run it all
Everything runs from one chat cockpit: pull the numbers on demand ('how did this week go?') and dispatch new calls right from the conversation.
It remembers your org, and everyone in it
Org-level memory keeps your routing, programs, and preferences consistent across every agent and channel. Person-level memory keeps continuity from one conversation to the next, so each touch builds on the last.
The things every practice asks first
Rivvi runs on HIPAA-eligible infrastructure and signs a Business Associate Agreement (BAA) with every organization, e-signed inside the signup flow, before any patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
No. Voice is one surface. Rivvi is an orchestration layer that answers and places calls, sends texts, runs a web-chat widget, and reads and writes your CRM: one intelligence with memory of your organization and every patient, working across every channel your patients already use.
Minutes, not a quarter. Setup is self-serve: you sign up, e-sign your BAA, and answer a short onboarding conversation about how your practice works. Rivvi researches your org and configures itself around your answers. No sales call, no integration project, no phone-tree rebuild before you can run a program.
No. It works beside them. Rivvi handles the repetitive, high-volume calls and outreach that pull your team off patients in the room, and routes anything that needs a human straight to your staff. Your people do the work only people should do.
Rivvi connects to HubSpot, Salesforce, Power BI, and Microsoft Teams using your own credentials, and integrates with referral networks like LeadingReach. It reads your patient and campaign data and writes every contact, outcome, and note back to where your team already works.
Rivvi works your attributed panel to close the gaps your contracts measure: it books the AWVs and screenings that satisfy HEDIS-style quality measures and anchor accurate risk capture, then writes the completed visit back to your system of record so the measure and the documentation both land.
Yes. Rivvi books into your calendar and writes the visit back to your CRM or system of record through your own connected credentials, so your team sees the appointment where they already look: no double entry, no separate tool to check.
Yes. Bring the attributed patient list in any format and Rivvi works it end to end (calling, texting, and booking), prioritizing the patients whose open gaps move your measures most, while honoring consent and TCPA on every path.
Point it at your attributed panel this week
Bring your panel or ACO file, run one gap-closure program end to end, and watch the visits book themselves.
- HIPAA BAA included
- SOC 2 Type II
- Live in under 30 minutes