One orchestrator agent, end to end
A single orchestrator agent learns your programs, policies, and systems, composes the right program, and runs it end-to-end: outreach, barrier discovery, scheduling, consent capture, workflow triggers, and human escalation. Every action is personalized, governed, and auditable.
- HIPAA BAA at signup
- SOC 2 Type II
- Live in under 30 minutes
- MBMarcus BellA1c screening · 214 days overdueBooked Tue 2:40p · written back
- DODana OrtizAnnual wellness visit · 90 days overdueBooked Thu 9:15a · written back
- PRPriya RamanMammogram recall · 168 days overdueBooked Mon 11:00a · written back
- LFLeo FischerStatin refill lapsed · 31 daysRefill confirmed · pharmacy notified
A URL in, a working model of your org out
Point Discovery at your website and it builds a working model of your practice: services, locations, providers, hours, and the language your patients actually use. No implementation project, no integration team; a guided setup stands up your inbound line and a web-chat widget on the same pass, so the first thing a patient reaches already knows your org.
From there your data becomes the org's memory, not a file we ingest. Discovery, live runs, and every conversation write back into one model the workspace reasons over, so it gets more accurate about your org the longer it runs. PHI stays inside HIPAA-eligible infrastructure and never trains third-party models.
Most tools stop at the answer.Rivvi keeps going.
Connect, see, and ask get you oriented. Act runs the queue. Learn compounds — so the next week outperforms this one.
Connect
CRM, payer portals, pharmacy data, email — where the work already lives.
See
One picture of the case across every system, not a tab-hopping scavenger hunt.
Ask
Answers in plain language from the same workspace that runs the work.
It runs the calls — every case in the queue
Hold time, follow-ups, and the next care gap get handled without waiting for staff capacity. Press play — the bubbles are what you'll hear.
A1C add-on offered · written back
Every outcome trains the next call
Which lines answer when, which offices respond, what actually closes — asked in plain language from the same chat. 05 feeds 01. It compounds.
One coworker. Four jobs it already does.
Each role gets real workflows — not a blank prompt box and a hope that someone writes the right instruction.
- Clinicians
Clinicians & care teams
- Proactive care-gap closure
- Barrier discovery
- Medication adherence
- Referral-loop closure, office to office
- Program and trial enrollment
- Marketing
Marketing
- Patient-intake analysis
- Website chat that books
- Welcome and re-engagement outreach
- Identity verification
- Consent capture
- Pharmacy
Pharmacy
- Adherence programs at volume
- TPN and infusion program support
- Enrollment without pulling the counter
- Executives
Executives
- Chat-based analytics on live performance
- Revenue-opportunity interrogation
- Custom dashboards in plain language
Same org underneath. Compounds over time.
Clinicians, marketing, pharmacy, and executives share one working model of the organization. Every conversation writes back into it — so month twelve outperforms day one, and nobody rebuilds context from scratch.
One coworker, every channel
The same intelligence places outbound, runs the conversation, works your website and SMS, and pulls the numbers — not four tools bolted together.
It doesn't wait for the phone to ring
Annual wellness, care gaps, refills, referral loops: Rivvi works the list in the patient's language and books the visit. 40K+ conversations a month, 40%+ live answer rate, every outcome written back.
One agent, wired into the systems you already run
Not another dashboard to check. Rivvi reads and writes where your team already works, has the conversation, and logs the outcome back.
Your systems
Your CRMHubSpot, Salesforce
EHR & pharmacywhere the chart lives
Power BI& reporting
Microsoft Teamsoutcomes posted
one agentWhat Rivvi does
Connects with your own credentials. Nothing re-keyed, nothing re-hosted.
- HubSpot
- Salesforce
- Power BI
- Microsoft Teams
Tableau
Looker
Snowflake
Slack
LeadingReach
Veeva
- Voice · SMS · Web
- Spanish + 30 languages
- HIPAA-eligible
- TCPA compliant
Analytics on demand, memory that compounds
40K+ conversations a month write back into one org model your team can ask in plain language.
- Ask
Reports on demand, in plain language
Ask "how did this week go?" and get conversions, live-answer rate, opt-outs, and cost per booked visit — right from the workspace. No export, no BI ticket.
- Remember
It remembers your org, and everyone in it
Org-level memory keeps routing, programs, and preferences consistent. Person-level memory keeps continuity from one conversation to the next.
- Write back
Every outcome writes itself back
Rivvi logs each contact, booking, and note into your system of record automatically, so your team sees it where they already look.