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Buyer's guide

Best free HIPAA-compliant AI tools for healthcare,compared

There are plenty of free AI tools. Almost none let you touch protected health information for free, because the BAA is locked behind a paid plan. Here is how the honest options stack up, and where a genuinely free, BAA-included plan changes the math.

14-day free trial · HIPAA BAA included · SOC 2 Type II

The short answer

The free tier is only real if it includes a BAA

A Business Associate Agreement is the legal prerequisite for any software that processes protected health information. Without a signed BAA, using an AI tool on real patient data is not HIPAA-compliant, no matter how good the model is.

This is where most free healthcare AI falls down. Free plans routinely exclude the BAA, and a widely used help-desk free plan is explicitly not HIPAA-compliant. The AI is free; the compliance that makes it usable in a clinic is not.

Rivvi takes the opposite position. The free 14-day trial includes a signed BAA, e-signed in the app before any patient data moves, alongside 3 logins, 10,000 conversation credits, and a verified branded phone number. It is SOC 2 Type II and runs on HIPAA-eligible infrastructure.

Side by side

Free tiers, honestly compared

The columns that matter for a clinic: can you use it on real patients, for free, today.

rivvi
Typical free AI tool
Enterprise healthcare AI

Free to try

rivvi

Yes

Typical free AI tool

Yes

Enterprise healthcare AI

No

BAA included on the free tier

The legal prerequisite for PHI

rivvi

Yes

Typical free AI tool

No

Enterprise healthcare AI

Not stated

Self-serve, no sales call

rivvi

Yes

Typical free AI tool

Yes

Enterprise healthcare AI

No

Cancel anytime, no lock-in

rivvi

Yes

Typical free AI tool

Varies

Enterprise healthcare AI

No

Branded phone number

rivvi

Yes

Typical free AI tool

No

Enterprise healthcare AI

Paid

Voice + web chat + outbound

rivvi

Yes

Typical free AI tool

Varies

Enterprise healthcare AI

Yes

Public pricing

rivvi

Yes

Typical free AI tool

Yes

Enterprise healthcare AI

No

SOC 2 Type II

rivvi

Yes

Typical free AI tool

Not stated

Enterprise healthcare AI

Yes

Competitor details are drawn from each vendor's public pricing and product pages as of July 2026 and may change. "Not stated" means the vendor does not publish that detail. Rivvi's free-trial details reflect the current published offer at rivvi.ai/pricing and rivvi.ai/sign-up.

Questions

Free healthcare AI, answered

Is there a genuinely free HIPAA compliant AI for healthcare?

Yes. Rivvi's free trial includes a signed Business Associate Agreement, so you can run AI voice and web-chat agents on protected health information from day one. Most free tools gate HIPAA coverage behind a paid or enterprise plan; Rivvi's is HIPAA-ready on day one, and you can cancel anytime before the trial ends.

Do free AI tools sign a BAA?

Usually no. A Business Associate Agreement is the legal prerequisite for any tool that handles PHI, and most vendors gate it to paid or enterprise plans, or offer no self-serve signup at all. Rivvi includes the signed BAA on its free trial, e-signed in the app before any patient data moves.

Is Rivvi SOC 2 and HIPAA compliant?

Yes. Rivvi is SOC 2 Type II and runs on HIPAA-eligible infrastructure, signing a BAA with every organization before patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.

What is a conversation credit?

A conversation credit is a small unit of usage that meters per minute of conversation: a voice minute is about 40 credits and web chat costs less. Rivvi's free trial includes 10,000 credits (roughly 250 voice minutes), enough to run real appointment reminders, refill reminders, and recall calls end to end before you decide whether to move to a paid plan.

More on how the rules bind: Security and compliance

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