Every member call, answered and routed.
Rivvi is an intelligence that runs the inbound side of your book: answering member calls, handling routine questions, booking time with your agents, and coordinating through your system of record, so nothing sits waiting. Compliant by design: inbound and coordination, no cold outreach.
- HIPAA BAA included
- SOC 2 Type II
- Live in under 30 minutes
- HIPAA
- SOC 2 Type II
- GDPR
- BAA included
- TCPA compliant
Answer the book, coordinate the rest
Answer every inbound member call and coordinate through your CRM. Compliant by design: inbound and coordination, no cold outreach.
- Inbound
Every member call answered and routed
Plan questions, claims, and 'which agent do I talk to,' handled on the first ring, with the rest booked directly onto your agents' calendars.
- Connect
Coordinates through your CRM
Connect your CRM with your own credentials, and every member touch is logged and routed where your team works, so nothing in the book sits waiting.
Healthcare teams already running on Rivvi
BAA signed to live in under 30 minutes
No sales call, no integration project, no phone-tree rebuild. You describe your practice in plain language, and Rivvi configures itself around your answers.
- Step
Sign up and sign your BAA
Create your workspace and e-sign the HIPAA BAA in the same flow, before a single record moves. You get 5 seats and a verified, branded number in your own area code.
- Step
Tell it about your practice
An onboarding chat asks how you work: your hours, your programs, where calls should route. Rivvi researches your org and builds its own playbook from your answers.
- Go live
Point it at real patients
Turn on the inbound line, upload a list, or drop the web widget on your site. It runs live, inside TCPA rules, from the first call.
One workspace to run it all
Everything runs from one chat cockpit: pull the numbers on demand ('how did this week go?') and dispatch new calls right from the conversation.
It remembers your org, and everyone in it
Org-level memory keeps your routing, programs, and preferences consistent across every agent and channel. Person-level memory keeps continuity from one conversation to the next, so each touch builds on the last.
The things every practice asks first
Rivvi runs on HIPAA-eligible infrastructure and signs a Business Associate Agreement (BAA) with every organization, e-signed inside the signup flow, before any patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
No. Voice is one surface. Rivvi is an orchestration layer that answers and places calls, sends texts, runs a web-chat widget, and reads and writes your CRM: one intelligence with memory of your organization and every patient, working across every channel your patients already use.
Minutes, not a quarter. Setup is self-serve: you sign up, e-sign your BAA, and answer a short onboarding conversation about how your practice works. Rivvi researches your org and configures itself around your answers. No sales call, no integration project, no phone-tree rebuild before you can run a program.
No. It works beside them. Rivvi handles the repetitive, high-volume calls and outreach that pull your team off patients in the room, and routes anything that needs a human straight to your staff. Your people do the work only people should do.
Rivvi connects to HubSpot, Salesforce, Power BI, and Microsoft Teams using your own credentials, and integrates with referral networks like LeadingReach. It reads your patient and campaign data and writes every contact, outcome, and note back to where your team already works.
Stop letting member calls go to voicemail
Answer every inbound line this week.
- HIPAA BAA included
- SOC 2 Type II
- Live in under 30 minutes