Every member call, answered and routed.
Rivvi is an intelligence that runs the inbound side of your book: answering member calls, handling routine questions, booking time with your agents, and coordinating through your system of record, so nothing sits waiting. Compliant by design: inbound and coordination, no cold outreach.
- HIPAA BAA included
- SOC 2 Type II
- Live in about 10 minutes
- BAA signed at signup
- PHI never trains third-party models
- TCPA opt-out on every path
Answer the book, coordinate the rest
Answer every inbound member call and coordinate through your CRM. Compliant by design: inbound and coordination, no cold outreach.
- Inbound
Every member call answered and routed
Plan questions, claims, and 'which agent do I talk to,' handled on the first ring, with the rest booked directly onto your agents' calendars.
- Connect
Coordinates through your CRM
Connect your CRM with your own credentials, and every member touch is logged and routed where your team works, so nothing in the book sits waiting.
Healthcare teams already running on Rivvi
Live in under 30 minutes
Sign up, answer a few questions about your practice, turn it on.
- Step
Sign up and sign your BAA
Workspace + HIPAA BAA in one flow, before any patient data moves.
- Step
Tell it about your practice
Hours, programs, routing. Rivvi builds the playbook from your answers.
- Step
Point it at real patients
Upload a list, flip on inbound, or drop the widget. It runs from the first call.
The things every practice asks first
Rivvi runs on HIPAA-eligible infrastructure and signs a Business Associate Agreement (BAA) with every organization, e-signed inside the signup flow, before any patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
About ten minutes for a cold signup: you create a workspace, e-sign your BAA, and answer a short onboarding conversation about how your practice works. Rivvi researches your org and configures itself around your answers. No sales call, no integration project, no phone-tree rebuild before you can run a program.
No. It works beside them. Rivvi handles the repetitive, high-volume calls and outreach that pull your team off patients in the room, and routes anything that needs a human straight to your staff. Your people do the work only people should do.
Stop letting member calls go to voicemail
Answer every inbound line this week.
- HIPAA BAA included
- SOC 2 Type II
- Live in about 10 minutes