For billers, coders and revenue cycle leads
Turn denial and aging reports into a ranked worklist
Rivvi is a HIPAA-compliant AI workspace your billing team chats with and uploads files to. Group denials, catch underpayments and draft appeals for review. It can also phone patients, answer the practice's phone, text, and chat on your website, and route billing calls to your team.
What it takes off your plate
01
Denial and rejection triage
Upload a denial report, remittance export or clearinghouse rejection file. Rivvi groups it by CARC code, payer, provider and root cause, with counts and dollars you can check. Our denial analysis guide shows the method.
02
Appeals and letters, drafted
Attach the remittance and visit note and get an appeal draft, or a patient balance letter in plain language. Email from Rivvi is draft-only: a person reviews and sends.
03
Billing calls, routed
On Team, Rivvi answers the practice's phone and handles general billing questions from your financial policy. Patients who need their account reviewed get warm-transferred to the billing office through your phone tree, or a callback task is created.
How it works
01
Upload or connect
Add denial reports, A/R aging, remittance and rejection exports, or pull them from Excel, OneDrive or Google Sheets. See integrations.
02
Ask
"Which denials could the front desk have prevented last month, and what did they cost?" Rivvi answers with counts, dollars and the rows behind them.
03
Act
Build worklists, front desk tip sheets, appeal drafts and month-end summaries. A person submits every claim and appeal.