Get started
Pricing

Start free.Pay per seat.

No card to start. Most teams are using it the same day.

Billing period
Per seat, per month. Conversation credits are separate.

Free

Start here
Getting started.
$0forever
You and two colleagues.
No card needed.Up to 3 people
Set up your workspace
Included
Workspace chat and files
Memory from your site and NPI
Microsoft 365 and Google Workspace
@Rivvi in Microsoft Teams
HIPAA BAA included
500MB of data

Team

Most teams
Your whole team.
$79per seat / month
Team seat type
Billed monthly.Minimum 5 seats
Start with Team
Everything in Free, plus
Seats for everyone
Larger assistant allowance
Calls, texts, and website chat
5 conversations at once
3GB of data

Business

Multiple locations.
$149per seat / month
Business seat type
Billed monthly.Minimum 10 seats
Start with Business
Everything in Team, plus
15% more credits per block
15 conversations at once
Audit log and admin tools
Domain join for your email
10GB of data

Enterprise

Committed volume, custom terms, and annual conversation credits at a negotiated rate.
Talk to us

Premium is 5× the assistant allowance. Mix Standard and Premium seats from Team settings.

Conversations

Calls, texts, and website chat.One balance. Pay as you go.

Seats cover the workspace. When Rivvi talks to a patient, it spends credits from one shared balance. Add credits to any paid plan.

40 credits
per minute of a call
4 credits
per text
10 credits
per website chat

Pick a block

Bigger blocks cost less per credit.
Credit block
What 50,000 credits covers
Spend it any mix you like. Here is each on its own.
minutes of calls1,250
texts12,500
website chats5,000
On Business, this block is57,500 credits
Reloads on its own
Pick a block and it tops up when the balance runs low. Turn it off to buy by hand.
Nothing gets cut off
A conversation in progress always finishes, even at zero.
Enterprise
Committed annual credits at a negotiated rate.
Compare

Compare plans.

What changes when you leave Free.

Plan
Team
$79 a seat
Start Team
Seats5 seat minimum
Standard seat$79
Standard seat, billed annually$63
Premium seat$199
Premium allowance5× a Standard seat
Mix Standard and PremiumIncluded
Data3GB
Conversations at once5
Conversation creditsPay as you go
Chat, files, reports, and draftsIncluded
Memory you can see and correctIncluded
AutomationsIncluded
Microsoft 365 and Google WorkspaceIncluded
HubSpot, Smartsheet, and LeadingReachIncluded
@Rivvi in Microsoft TeamsIncluded
Calls, texts, and website chatIncluded
A number in your area codeIncluded
TCPA windows and DNCIncluded
HIPAA BAAIncluded
SOC 2 Type IIIncluded
Your data never trains anyone else's modelIncluded
Roles and accessIncluded
Audit log and admin toolsNo
Domain join for your emailNo
Team
$79 a seat
Start Team
Business
$149 a seat
Start Business
Enterprise
Talk to us
Talk to us
Seats
You + 2
5 seat minimum
10 seat minimum
Custom
Standard seat
$0
$79
$149
Custom
Standard seat, billed annually
$0
$63
$119
Custom
Premium seat
No
$199
$299
Custom
Premium allowance
No
5× a Standard seat
5× a Standard seat
Custom
Mix Standard and Premium
No
Included
Included
Included
Data
500MB
3GB
10GB
Custom
Conversations at once
No
5
15
Sized to you
Conversation credits
No
Pay as you go
15% more per block
Annual commit
Chat, files, reports, and drafts
Included
Included
Included
Included
Memory you can see and correct
Included
Included
Included
Included
Automations
No
Included
Included
Included
Microsoft 365 and Google Workspace
Included
Included
Included
Included
HubSpot, Smartsheet, and LeadingReach
Included
Included
Included
Included
@Rivvi in Microsoft Teams
Included
Included
Included
Included
Calls, texts, and website chat
No
Included
Included
Included
A number in your area code
No
Included
Included
Included
TCPA windows and DNC
No
Included
Included
Included
HIPAA BAA
Included
Included
Included
Included
SOC 2 Type II
Included
Included
Included
Included
Your data never trains anyone else's model
Included
Included
Included
Included
Roles and access
Included
Included
Included
Included
Audit log and admin tools
No
No
Included
Included
Domain join for your email
No
No
Included
Included
Included

On every plan.

The workspace, its memory, and your connectors. Seats and conversation credits are what change by plan.

Microsoft 365Google WorkspaceHubSpotSmartsheet
Memory of your organization from your site and the NPI registry
Workspace chat, files, reports, and drafts for every seat
Microsoft 365, Google Workspace, HubSpot, and Smartsheet
@Rivvi in Microsoft Teams
HIPAA BAA included
Your data never trains anyone else's model
HIPAASOC 2 Type IIBAA
HIPAA and SOC 2 Type II. A HIPAA BAA is included.
Questions

Pricing, answered.

Start on Free. When the rest of the team joins, or you want calls and texts, move to Team.

One person in the workspace. Access follows the role: Admin, Full access, Read only, or No patient data.

Team and Business are priced for groups. Team starts at 5 seats and Business at 10.

Yes. You and two colleagues, the workspace, files, and memory, with a HIPAA BAA. No card.

Calls, texts, and website chat spend credits from one balance. A minute of a call is 40 credits, a text is 4, and a website chat is 10.

A conversation in progress always finishes. New ones wait until the balance reloads or you buy a block.

Yes. Annual billing saves 20% on seats.

Yes, on the free organization plan and every paid plan. The free personal plan is public information only, so it takes no uploads.

Enterprise adds committed volume, custom terms, and annual conversation credits at a negotiated rate.

Try it on your own data today.

Free to start. Most teams are using it the same day.

Get started for freeTalk to us