Massive Bio has made its inaugural strategic investment in Rivvi. Read the announcement

For practice managers · HIPAA BAA on the free plan

Run your practice's reports, phones and paperwork from one workspace

Rivvi is a HIPAA-compliant AI workspace your whole team chats with and uploads files to. Ask about your schedule, referral or P&L exports and get answers you can check. The same workspace can phone patients, answer the practice's phone, text, and chat on your website.

What it takes off your plate

  1. 01

    Reading the exports nobody has time for

    Upload a schedule, cancellation, referral or P&L export and ask a plain question. Rivvi shows the counts behind each answer and remembers your column names, payers and rules for next time.

  2. 02

    Phone calls and website chat questions

    On Team, Rivvi answers the practice line and your website chat using your own site and policies, in Spanish and 30 more languages. When a patient needs the schedule or a person, it warm-transfers through your phone tree or creates a follow-up task for staff.

  3. 03

    One approved AI for the whole staff

    Billers, MAs and the front desk use the same workspace, with a BAA and logged PHI access, instead of personal AI accounts. Staff can also tag @Rivvi in a Microsoft Teams channel.

How it works

  1. 01

    Upload or connect

    Drop in an export from your EHR or practice management system, or connect Microsoft (SharePoint, OneDrive, Excel) or Google Drive. See all integrations.

  2. 02

    Ask

    Ask what you'd ask an analyst: "Which provider sessions ran least booked last month, and which visit types sat empty?" Rivvi answers with counts and the rows behind them.

  3. 03

    Act

    Turn the answer into a policy, a staff memo, a phone script or a patient call list. On Team, Rivvi can call or text that list and record every outcome.

Prompts to start with

More: 25 AI prompts for medical practice managers.

Proof. Southeast Medical Group (August 2026): $2.5M in labor avoided

Questions

Is Rivvi HIPAA-compliant?
Yes. Rivvi includes a HIPAA BAA, even on the free plan, and is SOC 2 Type II. Patient data is not used to train third-party models, and PHI access is logged. Your organization can view, edit, correct or remove anything Rivvi remembers about your practice.
Does it write into our EHR?
No, and it doesn't need to. You upload exports or connect HubSpot, Salesforce, Zoho, Microsoft or Google. When a patient needs a visit booked in your EHR, Rivvi warm-transfers the call to the right person or creates a follow-up task. Outcomes are recorded in Rivvi and pushed to a connected CRM.
What's free, and what needs Team?
The free plan covers you and two colleagues, with a HIPAA BAA. No card. No clock. It includes the workspace: chat, uploads, analysis and memory. Calls, texts, the website widget and a phone number are on Team. See pricing for the details.
Will it replace my front desk?
No. It takes repeat questions and outreach lists off their plate. When a patient needs a person or a slot in your EHR schedule, Rivvi hands off with a warm transfer or a task. Your staff still own the schedule, the exceptions and the judgment calls.

Try it on your own data today.

Free to start. Most teams are using it the same day.