Massive Bio has made its inaugural strategic investment in Rivvi. Read the announcement

For behavioral health

Stay with patients,between visits.

Rivvi is an intelligence that keeps your practice present between appointments: reminders, gentle check-ins, and re-engagement for patients who've gone quiet, plus an inbound line that always answers, all in a tone your patients trust.

HIPAA BAA included · SOC 2 Type II · Live in about 5 minutes

48-hour TCM window

  • DischargedMon 2:10p
  • Window48 hours
  • Check-inTue 9:40a

Product screenshot of discharge follow-up inside the window.

The platform

Stay present between every visit

The same intelligence answers the line, runs check-ins, meets patients on the web, and acts in your system, all in a tone your patients trust.

  1. Inbound

    A calm line that always answers

    Scheduling, rescheduling, and questions handled warmly on every call, with anything clinical or acute routed straight to your team. No patient in distress hits voicemail.

  2. Outbound

    Check-ins that keep patients engaged

    Appointment reminders, between-visit check-ins, and gentle re-engagement for patients who've gone quiet: low-pressure, on their schedule, never pushy.

  3. Web

    An intake line on your site

    One snippet answers questions in your voice, screens gently, and books the first visit, so a hesitant patient can reach out without a phone call.

  4. Connect

    Acts in your system, quietly

    Connect HubSpot, Salesforce, or Power BI with your own credentials. The agent reads your patient list and writes every reminder and check-in back where your clinicians work.

How it works

Live in about 5 minutes

You start it. It builds the model. You confirm and go live.

  1. Sign up.

    A few questions about the practice.

  2. It researches your practice.

    It reads your site and public records, then hands you one reconciled list to confirm.

  3. You're live.

    A number in your area code. Then upload, ask, or build.

Questions

What behavioral-health teams ask first

Is Rivvi HIPAA compliant?

Rivvi runs on HIPAA-eligible infrastructure and signs a Business Associate Agreement with every organization. You e-sign it inside the app, or send it to whoever signs your contracts, and nothing goes live until it's signed. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.

How long does it take to get started?

About 5 minutes. Sign up (no card), and Rivvi researches your practice: locations, providers, hours, and what you already run. Then it shows you what it found. Confirm it, pick your first program, sign the BAA in the app, and it calls you so you can hear it work. No sales call, no integration project.

Does Rivvi replace my team?

No. It works beside them. Rivvi handles the repetitive, high-volume calls and outreach that pull your team off patients in the room, and routes anything that needs a human straight to your staff. Your people do the work only people should do.

More on how the rules bind: Security and compliance

Run it on your practice.

Rivvi researches your site and builds the model. You confirm.

Get started for free

Get started in 5 minutes. See pricing