Behavioral health

Stay with patientsbetween visits.

Reminders, between-visit check-ins, and gentle re-engagement for patients who have gone quiet, plus a calm line that always answers and routes anything acute to your team. It's the same workspace your practice uses to ask who is slipping, with a HIPAA BAA.

No card to start. Most teams are using it the same day.
XLSXcaseload-oct.xlsx3 of 3 reached
9 patients missed two of three visits
TRTom ReedLast seen Aug 28 · Dr. MossRebooked Wed 4:00
SLSara LinReminder · Thu 2:00Confirmed
JMJordan MillsInbound · after hoursRouted to the on-call clinician
✓Posted to each clinician
The job

The work happens between appointments.

A missed visit is rarely a one-time thing. Patients go quiet, and the next open slot is weeks out.

WHERE IT STOPS TODAY
Reminders do not land.
Clinicians make the calls at the end of a full day.
Patients who go quiet stay quiet.
WHAT RIVVI DOES WITH THE SAME CASELOAD
It sends low-pressure reminders by voice or text.
It checks in between visits, on the patient's schedule.
It routes anything clinical or acute to your team, with the transcript.
It logs the outcome where your clinicians work.
What it runs

Reminders, check-ins, and a calm line.

Between-visit outreach and the practice line, on one memory.

INBOUND01

A calm line that always answers

Scheduling and questions handled on every call. No patient in distress hits voicemail.

REMINDERS02

Reminders that stick

Timely, low-pressure nudges by voice or text, inside TCPA windows. Opt-out is honored on every path.

CHECK-INS03

Between-visit check-ins

Patients who have gone quiet get a re-engagement that sounds like a person. Never pushy.

RESULTS04

Where the outcome lands

Reminders and check-ins land in Microsoft 365, Google, HubSpot, or Smartsheet. Nothing writes to the EHR.

Ask it

Ask it who is slipping.

Ask which patients missed two of their last three visits, then have Rivvi send a check-in. Everything it learns about the caseload stays in memory.

Asked about a real caseload

Rivvicaseload-oct.xlsx

9 patients missed two of their last three visits.

Tom ReedDr. MossLast seen Aug 28
Sara LinDr. HaleLast seen Sep 2
Jordan MillsDr. ItoLast seen Sep 4
How it works

Most teams are using it the same day.

01
Sign up
A few questions. Free to start.
02
Rivvi researches you
Your website and the NPI registry. It shows you what it found, and you confirm it and add what only you know.
03
You're in
Workspace open. Ask, upload, and invite the team.
Get started for free
Questions

What behavioral health teams ask first

More on how the rules bind: Security and compliance

Most practices are using it the same day. What the practice needs: the caseload as a file, a number for handoffs, and one clinician to confirm what Rivvi found.

Anything clinical or acute routes straight to your team, with the transcript. No patient in distress hits voicemail.

No. It handles reminders and check-ins so clinicians spend their time with patients.

Yes. A HIPAA BAA is included, and Rivvi is SOC 2 Type II.

Try it on your own data today.

Free to start. Most teams are using it the same day.