No-show reduction
Turn reminders intoconfirmed visits
One-way text blasts get ignored. Rivvi confirms appointments in a real two-way conversation over voice and text, reschedules on the spot, and honors opt-out. Try it free.
Two-way reminders · TCPA opt-out honored · HIPAA BAA included
Why it works
Confirmation beats notification
No-shows are expensive, and one-way reminders do little because patients ignore them and cannot respond. What moves the number is a real conversation: confirming the time, answering the patient's question, and rescheduling immediately if they cannot make it.
Rivvi runs reminders and confirmations over voice and text as two-way conversations. When a patient needs to move the appointment, it reschedules on the spot and offers the freed slot to the next patient, rather than leaving a gap.
It calls and texts from a branded number in your area code, honors TCPA opt-out on every attempt, and runs under a signed HIPAA BAA, all included on the free 14-day trial so you can measure the change against your current no-show rate.
How it works
A confirmation loop, automated
Reminder goes out
Voice or text from your branded number, timed ahead of the visit.
Patient responds
The agent confirms, answers questions, or reschedules in the same conversation.
Schedule updates
Outcomes write back automatically; freed slots can be offered to the next patient.
Questions
No-show reduction, answered
How does AI reduce patient no-shows?
AI reduces no-shows by replacing one-way reminders with two-way confirmation conversations. It confirms the appointment, answers the patient's questions, and reschedules on the spot if needed, then updates the schedule, so patients actually engage rather than ignoring a text blast.
Does it text or call?
Both. Rivvi runs reminders and confirmations over voice and text, from a branded number in your area code, and honors TCPA opt-out on every attempt. Using the channel a patient responds to lifts confirmation and rebooking rates.
Is appointment reminder outreach TCPA compliant?
It must honor TCPA opt-out on every call and text. Rivvi honors opt-out on every outreach path and calls from a branded number, and it operates under a signed HIPAA BAA because appointment data is protected health information.
More on how the rules bind: Security and compliance