No-show reduction

Turn reminders into confirmed visits

One-way text blasts get ignored. Rivvi confirms appointments in a real two-way conversation over voice and text, reschedules on the spot, and honors opt-out. Try it free.

  • Two-way reminders
  • TCPA opt-out honored
  • HIPAA BAA included
Why it works

Confirmation beats notification

No-shows are expensive, and one-way reminders do little because patients ignore them and cannot respond. What moves the number is a real conversation: confirming the time, answering the patient's question, and rescheduling immediately if they cannot make it.

Rivvi runs reminders and confirmations over voice and text as two-way conversations. When a patient needs to move the appointment, it reschedules on the spot and offers the freed slot to the next patient, rather than leaving a gap.

It calls and texts from a branded number in your area code, honors TCPA opt-out on every attempt, and runs under a signed HIPAA BAA, all included on the free 7-day trial so you can measure the change against your current no-show rate.

How it works

A confirmation loop, automated

  1. Step

    Reminder goes out

    Voice or text from your branded number, timed ahead of the visit.

  2. Step

    Patient responds

    The agent confirms, answers questions, or reschedules in the same conversation.

  3. Go live

    Schedule updates

    Outcomes write back automatically; freed slots can be offered to the next patient.

Run a real program before you pay a cent

Questions

No-show reduction, answered

AI reduces no-shows by replacing one-way reminders with two-way confirmation conversations. It confirms the appointment, answers the patient's questions, and reschedules on the spot if needed, then updates the schedule, so patients actually engage rather than ignoring a text blast.

Both. Rivvi runs reminders and confirmations over voice and text, from a branded number in your area code, and honors TCPA opt-out on every attempt. Using the channel a patient responds to lifts confirmation and rebooking rates.

It must honor TCPA opt-out on every call and text. Rivvi honors opt-out on every outreach path and calls from a branded number, and it operates under a signed HIPAA BAA because appointment data is protected health information.

Put it on your own patients, free

Rivvi's free 7-day trial includes 5 seats, 10,000 conversation credits, a signed HIPAA BAA, and a branded number in your area code. A card starts the trial; cancel anytime before it ends.

Get started
  • 7-day free trial
  • HIPAA BAA included
  • Cancel anytime