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No-show reduction

Turn reminders intoconfirmed visits.

Rivvi confirms each visit in a two-way conversation by voice and text. It answers the patient's question and reschedules on the spot when they cannot make it.

No card to start. Most teams are using it the same day.
The job

Confirmation beats notification.

One-way reminders are easy to ignore, and the patient cannot reply. The slot stays empty.

WHERE IT STOPS TODAY
A reminder text goes out and gets no reply.
The desk calls tomorrow's list by hand.
Empty slots are found out when the patient does not arrive.
WHAT RIVVI DOES WITH THE SAME SCHEDULE
It reaches each patient before the visit, by text or voice.
It confirms the time and answers their question.
It reschedules on the spot, so the slot can be filled.
It logs who confirmed, who moved, and who did not answer.
What it runs

Fewer empty slots.

Confirmations, rescheduling, and the waitlist.

CONFIRM01

Two-way confirmation

The patient replies in the conversation. Confirmed, moved, or cancelled.

RESCHEDULE02

Move it on the spot

If they cannot make it, it offers another time before the call ends.

WAITLIST03

Fill the open slot

Freed-up times go back on the schedule for the next patient.

RESULTS04

No-shows by provider

Ask which providers and weekdays lose the most visits.

Ask it

Ask it about the schedule.

Ask which providers lose the most visits and on which days. Then have it confirm tomorrow's list.

ASKED ABOUT A REAL SCHEDULE EXPORT
ASKWhich providers have the worst no-show rate?ASKWho on tomorrow's schedule has not confirmed?ASKWhich weekday loses the most visits?
How it works

Most teams are using it the same day.

01
Sign up
A few questions. Free to start.
02
Rivvi researches you
Your website and the NPI registry. It shows you what it found, and you confirm it and add what only you know.
03
You're in
Workspace open. Ask, upload, and invite the team.
Get started for free
Questions

No-show reduction, answered

More on how the rules bind: Security and compliance

It replaces one-way reminders with two-way confirmations. It confirms the visit, answers questions, and reschedules on the spot.

Both. Text first, then voice for patients who do not reply, from a number in your area code.

TCPA windows and the DNC list fail closed on dispatch, opt-out is honored on every path, and every action is logged.

The workspace is free to start. Calls, texts, and a branded number in your area code are on Team. See pricing for seats and credits.

Yes. A HIPAA BAA is included, and Rivvi is SOC 2 Type II.

Keep reading

All resources →
Appointment remindersRivvi sends appointment reminders that hold a real conversation by voice and text.Patient recallRivvi runs recall as a two-way conversation by voice and text.AI medical receptionistRivvi answers every patient call, books and reschedules in real time, answers routine questions, and routes anything clinical to your team.Inbound callsRivvi answers every inbound call, books and routes it in real time, and hands anything clinical to your team with the transcript.Pricing

Try it on your own data today.

Free to start. Most teams are using it the same day.

Get started for freeSee pricing