Appointment reminders
Reminders thatget a response
A reminder should confirm the visit, not just announce it. Rivvi reminds, confirms, answers, and reschedules over voice and text, from a branded number. Try it free.
Voice + text · TCPA opt-out honored · HIPAA BAA included
What it does
A reminder that can hold a conversation
Most appointment reminder software sends a one-way message the patient cannot act on. AI reminder software confirms the visit, answers the patient's question, and reschedules in the same conversation, so a reminder becomes a confirmation rather than a notification.
Rivvi runs reminders over voice and text from a branded number in your area code, picks the channel patients respond to, and honors TCPA opt-out on every attempt. Confirmations and reschedules write back to your schedule automatically.
It operates under a signed HIPAA BAA because appointment details are protected health information, and the BAA plus 10,000 conversation credits are included on the free 14-day trial, so you can run a real reminder program before the trial ends.
Questions
Appointment reminders, answered
What is AI appointment reminder software?
It is software that sends patient appointment reminders as two-way conversations over voice and text: it confirms the visit, answers questions, and reschedules on the spot, then updates the schedule, instead of sending a one-way message the patient cannot respond to.
Can patients reschedule from a reminder?
Yes. When a patient cannot make the appointment, the agent reschedules within the same conversation and writes the change back to your schedule, and the freed slot can be offered to another patient, so a reschedule does not become a no-show or a gap.
Is it HIPAA and TCPA compliant?
Yes. Rivvi runs under a signed HIPAA BAA and honors TCPA opt-out on every call and text, from a branded number in your area code. The BAA is included on the free trial and e-signed in the app before any patient data moves.
More on how the rules bind: Security and compliance