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Recall and screening

Bring overdue patientsback in.

Rivvi runs recall as a two-way conversation by voice and text. It explains why the patient is due, answers questions, and books the visit on the spot.

No card to start. Most teams are using it the same day.
The job

Close the gap. Book the visit.

Recall lists grow faster than staff can call them. Patients overdue for a visit stay overdue.

WHERE IT STOPS TODAY
The recall list is printed and worked by hand.
Postcards go out and nothing comes back.
Nobody knows who was reached.
WHAT RIVVI DOES WITH THE SAME LIST
It reads the recall list from the export.
It explains why each patient is due, in their language.
It books the visit on the spot.
It posts who booked and who needs another try.
What it runs

The whole recall list, not one call at a time.

Screenings, wellness visits, and overdue follow-ups.

SCREENINGS01

Screening recall

Patients due for a screening hear why and book it.

WELLNESS02

Yearly visits

Wellness and physical recall, worked across the whole panel.

FOLLOW-UP03

Overdue follow-ups

Chronic care patients who have not been seen are called and booked.

RESULTS04

Where the outcome lands

Booked visits land as tasks or records in your CRM or Microsoft 365. Nothing writes to the EHR.

Ask it

Ask it about the recall list.

Ask who has been overdue the longest. Then say "call them." It picks up where it left off next month.

ASKED ABOUT A REAL RECALL LIST
ASKWho has been overdue the longest?ASKHow many recall patients booked last month?ASKWhich provider has the most overdue patients?
How it works

Most teams are using it the same day.

01
Sign up
A few questions. Free to start.
02
Rivvi researches you
Your website and the NPI registry. It shows you what it found, and you confirm it and add what only you know.
03
You're in
Workspace open. Ask, upload, and invite the team.
Get started for free
Questions

Recall outreach, answered

More on how the rules bind: Security and compliance

Outreach to patients who are overdue for a visit or screening. It explains why they are due and books the visit in the conversation.

Yes. It reaches the patients due for screenings and books the visit, which is what closes the gap.

No. Export the list and upload it. Results land in Microsoft 365, Google Workspace, HubSpot, Smartsheet, LeadingReach, or the spreadsheet.

TCPA windows and the DNC list fail closed on dispatch, opt-out is honored on every path, and every action is logged.

Yes. A HIPAA BAA is included, and Rivvi is SOC 2 Type II.

Keep reading

All resources →
Care gap closureA worklist of open gaps does not move a measure.No-show reductionRivvi confirms each visit in a two-way conversation by voice and text.Appointment remindersRivvi sends appointment reminders that hold a real conversation by voice and text.Star ratings and HEDISAsk the member file which measures are slipping and who is behind them.Pricing

Try it on your own data today.

Free to start. Most teams are using it the same day.

Get started for freeSee pricing