Recall and screening
Bring overdue patientsback in
Care gaps and lapsed patients are revenue and outcomes left on the table. Rivvi runs recall and screening outreach as real conversations that book the visit, over voice and text. Try it free.
Books the visit · TCPA opt-out honored · HIPAA BAA included
What it does
Close the gap, book the visit
Recall outreach reaches patients who are overdue for a screening, an annual wellness visit, or a follow-up, and lapsed patients who have not been seen in a while. The goal is not a reminder, it is a booked appointment that closes the care gap.
Rivvi runs recall as a two-way conversation over voice and text: it explains why the patient is due, answers questions, and books the visit on the spot, writing the appointment back to your schedule. It works a whole list, not one call at a time.
It calls from a branded number in your area code, honors TCPA opt-out on every attempt, and runs under a signed HIPAA BAA, included on the free 14-day trial, so you can work a real recall list before the trial ends.
Questions
Recall outreach, answered
What is AI patient recall outreach?
It is automated outreach that reaches overdue and lapsed patients to close care gaps, overdue screenings, annual wellness visits, follow-ups, as two-way conversations that book the visit, rather than one-way reminders. It works an entire patient list, not one call at a time.
Can it close screening and care gaps?
Yes. Recall outreach targets patients due for screenings or wellness visits, explains why they are due, answers questions, and books the appointment on the spot, writing it back to the schedule, which is what actually closes the gap rather than just flagging it.
Is recall outreach compliant?
It runs under a signed HIPAA BAA because it uses patient information, and it honors TCPA opt-out on every call and text. Rivvi includes the BAA on its free trial and calls from a branded number in your area code.
More on how the rules bind: Security and compliance