Rivvi vs Hello Patient
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Hello Patient is a healthcare AI receptionist sold through a conversation and a custom quote. Rivvi lets you sign up, sign the BAA, and hear the line without waiting on sales.
No sales call · HIPAA BAA included · SOC 2 Type II
The core difference
Same job, different front door
Hello Patient builds AI agents for high-volume outpatient conversations: answering the line, scheduling, insurance questions, and follow-up across voice, text, and web chat. It publishes that it is SOC 2 Type II and signs a BAA with every client. Pricing is sized to volume and locations. There is no public price list and no self-serve trial.
Rivvi does that inbound and outbound work too, plus connectors into the systems you already run. The difference is how you start. The free 14-day trial includes a signed BAA, 3 logins, 10,000 conversation credits, and a branded number, and you create the workspace yourself.
If you want a quoted, sales-led receptionist, Hello Patient is in that set. If you want to hear a real program on your own patients this week, self-serve is the shorter path.
Side by side
Rivvi vs Hello Patient
rivvi
Hello PatientFree to try
Self-serve signup
Public pricing
BAA included on free trial
BAA with clients
Inbound + outbound + web chat
Branded phone number included
Not stated
SOC 2 Type II
Competitor details are drawn from each vendor's public pricing and product pages as of July 2026 and may change. "Not stated" means the vendor does not publish that detail. Rivvi's free-trial details reflect the current published offer at rivvi.ai/pricing and rivvi.ai/sign-up.
Questions
Rivvi vs Hello Patient, answered
Is there a genuinely free HIPAA compliant AI for healthcare?
Yes. Rivvi's free trial includes a signed Business Associate Agreement, so you can run AI voice and web-chat agents on protected health information from day one. Most free tools gate HIPAA coverage behind a paid or enterprise plan; Rivvi's is HIPAA-ready on day one, and you can cancel anytime before the trial ends.
Do free AI tools sign a BAA?
Usually no. A Business Associate Agreement is the legal prerequisite for any tool that handles PHI, and most vendors gate it to paid or enterprise plans, or offer no self-serve signup at all. Rivvi includes the signed BAA on its free trial, e-signed in the app before any patient data moves.
Is Rivvi SOC 2 and HIPAA compliant?
Yes. Rivvi is SOC 2 Type II and runs on HIPAA-eligible infrastructure, signing a BAA with every organization before patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
What is a conversation credit?
A conversation credit is a small unit of usage that meters per minute of conversation: a voice minute is about 40 credits and web chat costs less. Rivvi's free trial includes 10,000 credits (roughly 250 voice minutes), enough to run real appointment reminders, refill reminders, and recall calls end to end before you decide whether to move to a paid plan.
More on how the rules bind: Security and compliance