Rivvi vs Hello Patient

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Hello Patient is a healthcare AI receptionist sold through a conversation and a custom quote. Rivvi lets you sign up and ask the organization without waiting on sales.

Hello Patient runs HIPAA-ready AI agents for inbound and outbound voice, text, and web chat, and signs a BAA with every client. Pricing is quoted and the public site asks you to book a call. Rivvi is a workspace you start yourself, with a HIPAA BAA. Calls, texts, the website widget, and a phone number are on Team.

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Side by side

Rivvi vs Hello Patient

Rivvi
7of 7
Hello Patient
2of 7, 1 partly
Self-serve signup
RivviYes
Hello PatientNo
Public pricing
RivviYes
Hello PatientNo
Knowledge of the organization
RivviYes
Hello PatientNot stated
Voice, text, and website widget
RivviYes
Hello PatientYes
Generate a campaign from chat
RivviYes
Hello PatientNot stated
BAA included on Free
RivviYes
Hello PatientPartly
BAA; no self-serve trial
SOC 2 Type II
RivviYes
Hello PatientYes

Competitor details are drawn from each vendor's public pricing and product pages as of July 2026 and may change. "Not stated" means the vendor does not publish that detail. Rivvi details reflect the published offer at rivvi.ai/pricing and rivvi.ai/sign-up.

The core difference

Same channels, different product and front door

01

Hello Patient builds AI agents for high-volume outpatient conversations across voice, text, and web chat. It publishes SOC 2 Type II and signs a BAA with every client. There is no public price list and no self-serve trial.

02

Rivvi does that work too, and also holds knowledge of the organization you can ask in the workspace or in Teams. You and two colleagues, with a HIPAA BAA. Calls, texts, the website widget, and a phone number are on Team.

03

If the question is whether you can start today on your own organization, that is the difference.

Questions

Rivvi vs Hello Patient, answered

Yes. Rivvi's free plan includes a HIPAA BAA. You can ask the organization under that BAA. Calling, texting, and the widget are on Team. Most free tools gate HIPAA coverage behind a paid or enterprise plan. Cancel anytime.

Usually no. A Business Associate Agreement is the legal prerequisite for any tool that handles PHI. Most vendors gate it to paid or enterprise plans, or offer no self-serve signup at all. Rivvi includes a HIPAA BAA on the free plan.

Yes. Rivvi is SOC 2 Type II and runs on HIPAA-eligible infrastructure. A HIPAA BAA is included. Patient information is never used to train third-party models. TCPA windows and opt-out are enforced on outreach paths.

A conversation credit is the unit for calls, texts, and website chat. A minute of a call is 40 credits, a text is 4, a website chat is 10. You buy them in blocks from $100 for 10,000. They reload when the balance runs low. Free has no included credits; the sample call is how you hear it first.

No. Voice is one way action lands. Rivvi builds knowledge of the organization, answers in the workspace or in Teams, runs voice and text campaigns, hosts a website widget, connects the stack you already use, and keeps each team in the loop in those systems.

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