Rivvi vs Infinitus
Patient outreach you run, orenterprise benefit calls
Infinitus is built for high-volume payor and benefit work, sold by quote. Rivvi is the agent a practice starts today: inbound, outbound, and web chat, BAA in signup.
No sales call · HIPAA BAA included · SOC 2 Type II
The core difference
Benefit-verification at enterprise scale, or a practice line
Infinitus automates clinical and administrative calls to payors, pharmacies, and providers, including benefit verification and an AI copilot for staff. Pricing is a quote: platform or license fees plus usage. The site asks you to get a demo. There is no self-serve plan.
Rivvi is a practice agent. It answers the inbound line, runs outbound programs, and hosts web chat, then writes the result back to the tools you already use. The free 14-day trial includes a signed BAA, 3 logins, 10,000 conversation credits, and a branded number.
Infinitus publishes SOC 2 Type II and signs BAAs for enterprise customers. The gap for an independent practice is access: you cannot start from a public signup and hear your own line the same day.
Side by side
Rivvi vs Infinitus
rivvi
InfinitusFree to try
Self-serve signup
Public pricing
BAA included on free trial
Enterprise BAA
Built for practices of any size
Enterprise
Patient inbound + outbound + web chat
Payor and benefit calls
SOC 2 Type II
Competitor details are drawn from each vendor's public pricing and product pages as of July 2026 and may change. "Not stated" means the vendor does not publish that detail. Rivvi's free-trial details reflect the current published offer at rivvi.ai/pricing and rivvi.ai/sign-up.
Questions
Rivvi vs Infinitus, answered
Is there a genuinely free HIPAA compliant AI for healthcare?
Yes. Rivvi's free trial includes a signed Business Associate Agreement, so you can run AI voice and web-chat agents on protected health information from day one. Most free tools gate HIPAA coverage behind a paid or enterprise plan; Rivvi's is HIPAA-ready on day one, and you can cancel anytime before the trial ends.
Do free AI tools sign a BAA?
Usually no. A Business Associate Agreement is the legal prerequisite for any tool that handles PHI, and most vendors gate it to paid or enterprise plans, or offer no self-serve signup at all. Rivvi includes the signed BAA on its free trial, e-signed in the app before any patient data moves.
Is Rivvi SOC 2 and HIPAA compliant?
Yes. Rivvi is SOC 2 Type II and runs on HIPAA-eligible infrastructure, signing a BAA with every organization before patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
What is a conversation credit?
A conversation credit is a small unit of usage that meters per minute of conversation: a voice minute is about 40 credits and web chat costs less. Rivvi's free trial includes 10,000 credits (roughly 250 voice minutes), enough to run real appointment reminders, refill reminders, and recall calls end to end before you decide whether to move to a paid plan.
More on how the rules bind: Security and compliance