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Definition · Programs and measures

Medicare Star Ratings

Medicare Star Ratings are CMS scores, from 1 to 5 stars, for Medicare Advantage and Part D plans. They combine dozens of measures of clinical quality, member experience, medication adherence, and customer service. Plans rated 4 stars or higher earn quality bonus payments, which KFF estimates at least $13.4 billion in 2026, so plans manage the measures all year.

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What Medicare Star Ratings are

Medicare Star Ratings are annual CMS ratings for Medicare Advantage and Part D contracts. CMS posted the 2027 ratings on October 8, 2026. They are on Medicare Plan Finder for 2027 Open Enrollment, October 15 through December 7, 2026, and they affect 2028 quality bonus payments. They are not the 2027 bonus. Outcome and intermediate-outcome measures count 3, process measures count 1, and patient experience and access measures count 2. Physical health and mental health moved from weight 1 in the 2026 ratings to weight 3. About 71% of MA-PD enrollees are in contracts with 4 or more 2027 stars.

The contract year 2027 final rule, published April 2026, dropped the planned Excellent Health Outcomes for All reward and kept the historical reward factor. Its measure removals hit later years. Call center and statin therapy for cardiovascular disease leave in the 2028 ratings. Appeals, complaints, and several survey measures leave in the 2029 ratings. They are still in the 2027 ratings. The three Part D adherence measures stay at weight 3 for 2027. A sociodemographic risk adjustment CMS finalized in April 2023 starts with the 2028 ratings. Consultants expect weight 1 for 2028, but CMS has not posted the 2028 weights.

The measures that move stars come down to completed patient actions: closed screening gaps, controlled chronic conditions, and on-time refills. Rivvi helps teams find those patients in their own files and run the outreach, with clinical questions routed to a person and every outcome logged.

Questions

Star Ratings, answered

What do Medicare Star Ratings measure?
They measure the quality and member experience of Medicare Advantage and Part D plans across dozens of metrics: clinical quality (many from HEDIS), member experience surveys (CAHPS, the Consumer Assessment of Healthcare Providers and Systems), medication adherence, complaints, and customer service. CMS combines these into an overall 1-to-5 star score each year.
What changed in Star Ratings for 2027?
CMS posted the ratings on October 8, 2026. New at weight 1: a respecified colorectal cancer screening measure, Care for Older Adults functional status assessment, concurrent opioid and benzodiazepine use, and polypharmacy of anticholinergic medications. Removed from these ratings: Care for Older Adults pain assessment, medication reconciliation post-discharge, and the MTM comprehensive medication review rate. That review rate is on the display page for measurement years 2025 and 2026 and returns in the 2029 ratings. Call center, appeals, and complaints are still in the 2027 ratings. They leave in 2028 or 2029 under the April 2026 final rule. The Excellent Health Outcomes for All reward is not implemented.
How does medication adherence affect Star Ratings?
Part D has three adherence measures, for statins, RAS antagonists, and diabetes medications, each based on members reaching 80% of days covered (PDC). They are weight 3 in the 2027 Star Ratings. CMS finalized a sociodemographic risk adjustment for them starting with the 2028 ratings. Consultants expect weight 1 for 2028 and weight 3 again for 2029. CMS has not posted the 2028 weights.

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