BAA guide
Is Perplexity HIPAA compliant?
Plan by plan, from Perplexity's own pages.
Only on a plan where the vendor signs a BAA. Perplexity is not HIPAA compliant on its own. Enterprise Pro and Enterprise Max: Perplexity's Enterprise terms bar protected health information unless the customer and Perplexity have executed a Business Associate Agreement. The pages checked do not say how to request one or which plans qualify. Pro and Max (Perplexity Health): no BAA. Perplexity's help center says Perplexity Health, included with Pro and Max, is designed for personal wellness and that HIPAA does not apply to it. No BAA offer for consumer plans appears on the pages checked.
Checked against Perplexity's own pages, linked in the table.
Which Perplexity plans sign a BAA
| Plan | BAA | Condition | What the vendor page says |
|---|---|---|---|
| Enterprise Pro and Enterprise Max | BAA only if the condition is met | Perplexity's Enterprise terms bar protected health information unless the customer and Perplexity have executed a Business Associate Agreement. The pages checked do not say how to request one or which plans qualify. | 5.2 HIPAA. Customer may not use the Services to create, receive, maintain, transmit, or otherwise process any information that includes or constitutes “Protected Health Information” ... unless Customer and Perplexity have executed a Business Associate Agreement.perplexity.ai |
| Pro and Max (Perplexity Health) | No BAA | Perplexity's help center says Perplexity Health, included with Pro and Max, is designed for personal wellness and that HIPAA does not apply to it. No BAA offer for consumer plans appears on the pages checked. | Perplexity Health is designed for personal wellness. HIPAA does not apply to consumer health products like Perplexity Health.perplexity.ai |
Training, retention, and access logs
- Model training
- Perplexity's help center says Enterprise data is never used to train or fine-tune Perplexity's models.
- Retention
- Perplexity's help center says files attached to sessions are deleted after seven days on every Enterprise plan.
- Access logs
- Perplexity's help center says audit logs are available to Enterprise organizations with 50 or more seats or at least one Enterprise Max seat.
Rivvi
HIPAA BAA included
A HIPAA BAA is included on every plan, Free included.
Questions
Does Perplexity sign a BAA?
Perplexity's Enterprise terms say a customer may not process protected health information unless the customer and Perplexity have executed a Business Associate Agreement. The pages Rivvi checked do not say how to request one or which Enterprise plans qualify.
Can I use Perplexity Pro with patient data?
Perplexity's help center says Perplexity Health, which comes with Pro and Max, is designed for personal wellness and that HIPAA does not apply to consumer health products like it. The pages Rivvi checked do not offer a BAA for consumer plans.
Does Perplexity train on Enterprise data?
Perplexity's help center says Enterprise data is never used to train or fine-tune its models, and that files attached to sessions are deleted after seven days on every Enterprise plan. Rivvi is a free AI workspace for healthcare teams, and a HIPAA BAA is included.
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