Payer directory
Blue Cross NC provider contacts
Provider phone number, Prior authorization, Claims address, from Blue Cross NC's own provider pages.
Eligibility, benefits and claim status (Commercial): 1-800-214-4844. From Blue Cross NC's own page on bcbsnc.com, verified October 23, 2026. 4 more entries by plan type below.
Provider phone number
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Eligibility, benefits and claim statusCommercial | Phone | 1-800-214-4844 | In-state eligibility, benefits, and claim status information Commercial providers 800-214-4844 (toll-free)bcbsnc.com | |
| Eligibility, benefits and claim status, Blue Medicare HMO and PPOMedicare Advantage | Phone | 1-888-296-9790 | Blue Medicare HMO and Blue Medicare PPO 888-296-9790 (toll-free)bcbsnc.com | |
| FEP benefits, claims and eligibilityFEP | Phone | 1-800-222-4739 | Benefits, claims and eligibility 800-222-4739 (toll-free)bcbsnc.com | |
| BlueCard eligibility and claim status | Phone | 1-800-676-2583 | BlueCard 800-676-2583 (toll-free)bcbsnc.com | |
| eSolutions Help Desk (EDI claims help) | Phone | 1-888-333-8594 | general EDI questions, call the eSolutions Help Desk at 888-333-8594 (toll-free).bcbsnc.com |
Prior authorization
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Pre-certification and prior approval phoneFEP | Phone | 1-800-672-7897 | Pre-certification and prior approval 800-672-7897 (toll-free)bcbsnc.com | |
| Pre-certification and prior approval faxFEP | Fax | 1-919-765-2081 | 800-672-7897 (toll-free) 919-765-2081(fax)bcbsnc.com | |
| Carelon Medical Benefits Management | Phone | 1-866-455-8414 | 866-455-8414 (toll-free)bcbsnc.com | |
| Prior authorization page | Web page | bcbsnc.com | Use our search tools to determine if we need prior authorization and how to submit authorization requests.bcbsnc.com |
Claims address
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Paper claimsCommercial | Mailing address | Blue Cross NC, PO Box 35, Durham, NC 27702 | Print, complete, and mail paper claim form to: Blue Cross NC PO Box 35 Durham, NC 27702bcbsnc.com | |
| Paper claimsFEP | Mailing address | Blue Cross NC, PO Box 35, Durham, NC 27702 | Print, complete, and mail paper claim form to: Blue Cross NC PO Box 35 Durham, NC 27702bcbsnc.com |
Rivvi lists only what Blue Cross NC publishes on its own provider pages (bcbsnc.com). A topic with nothing verified is left off. This page does not say which providers or plans Blue Cross NC contracts with.
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Source: Blue Cross NC's own provider pages, linked in each table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.
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