Payer directory
Humana provider contacts
Provider phone number, Prior authorization, Payer ID, Claims address, from Humana's own provider pages.
Medical Medicare customer service (eligibility, benefits and claims) (Medicare): 1-800-457-4708. From Humana's own page on provider.humana.com, verified October 23, 2026. 1 more entry by plan type below.
Provider phone number
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Medical Medicare customer service (eligibility, benefits and claims)Medicare | Phone | 1-800-457-4708 | For Medical Medicare eligibility, benefits and claims inquiries, call 800-457-4708, Monday to Friday, 8 a.m. to 8 p.m., Eastern time.provider.humana.com | |
| Dental eligibility, benefits and claimsDental | Phone | 1-800-833-2223 | For dental eligibility/benefits and claims inquiries, call 800-833-2223, Monday to Friday, 8 a.m. to 8 p.m., Eastern time.provider.humana.com |
Prior authorization
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Clinical intake team, prior authorization requests and notifications | Phone | 1-800-523-0023 | For medical services and Humana behavioral health service prior authorization requests and notifications, call 800-523-0023, 24 hours a day, 7 days a week.provider.humana.com | |
| Clinical pharmacy review, medication prior authorization | Phone | 1-800-555-2546 | For medication prior authorization, step therapy, quantity limits and prescription drug exceptions, call 800-555-CLIN (800-555-2546), Monday to Friday, 8 a.m. to 8 p.m., Eastern time.provider.humana.com | |
| Prior authorizationsMedicare | Web page | provider.humana.com | See below for prior authorizations for your Humana Medicare patients.provider.humana.com |
Payer ID
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Claims payer ID | Payer ID | 61101 | Claims: 61101provider.humana.com | |
| Encounters payer ID | Payer ID | 61102 | Encounters: 61102provider.humana.com |
Claims address
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Paper medical claims | Mailing address | Humana Claims, P.O. Box 14601, Lexington, KY 40512-4601 | Humana medical claims: Humana Claims P.O. Box 14601 Lexington, KY 40512-4601provider.humana.com | |
| Paper dental claimsDental | Mailing address | HumanaDental Claims, P.O. Box 14611, Lexington, KY 40512-4611 | HumanaDental Claims P.O. Box 14611 Lexington, KY 40512-4611provider.humana.com |
Rivvi lists only what Humana publishes on its own provider pages (provider.humana.com). A topic with nothing verified is left off. This page does not say which providers or plans Humana contracts with.
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Source: Humana's own provider pages, linked in each table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.
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