Payer directory
Independence Blue Cross provider contacts
Provider phone number, Prior authorization, Payer ID, Claims address, from Independence Blue Cross's own provider pages.
Provider Services: 1-800-275-2583. From Independence Blue Cross's own page on ibx.com, verified October 23, 2026. 4 more entries by plan type below.
Provider phone number
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Provider Services | Phone | 1-800-275-2583 | Provider Services Mon. - Fri., 8 a.m. - 5 p.m. IBX: 1-800-ASK-BLUE (1-800-275-2583)ibx.com | |
| Customer service, FEPFEP | Phone | 1-215-241-4400 | Federal Employee Program (FEP) Mon. - Fri., 8 a.m. - 5 p.m. 215-241-4400ibx.com | |
| Customer service, Keystone 65 HMO/POSMedicare Advantage | Phone | 1-800-645-3965 | Keystone 65 HMO/POS Mon. - Fri., 8 a.m. - 6 p.m. 215-241-2365 1-800-645-3965ibx.com | |
| Customer service, Personal Choice 65 PPOMedicare Advantage | Phone | 1-888-718-3333 | Mon. - Fri., 8 a.m. - 6 p.m. 215-561-4877 1-888-718-3333ibx.com | |
| Provider Services, Independence AdministratorsThird-party administrator | Phone | 1-888-356-7899 | Independence Administrators: 1-888-356-7899 or iaproviderrelations@ibxtpa.comibx.com |
Prior authorization
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Clinical Services, utilization management | Phone | 1-800-275-2583 | Requests for authorization services should be entered through PEAR Practice Management on the Provider Engagement, Analytics & Reporting (PEAR) portal. 1-800-ASK-BLUE (1-800-275-2583)ibx.com | |
| Prescription drug prior authorization | Phone | 1-888-678-7012 | Prescription drug prior authorization Mon. - Fri., 9 a.m. - 5 p.m. 1-888-678-7012ibx.com | |
| Prescription drug prior authorization fax | Fax | 1-888-671-5285 | 1-888-678-7012 Fax: 1-888-671-5285ibx.com | |
| Medicare Part D prescription drug prior authorizationMedicare Part D | Phone | 1-888-678-7015 | Prescription drug prior authorization 24 hours a day, 7 days a week 1-888-678-7015ibx.com | |
| Carelon precertification (imaging, cardiology, musculoskeletal) | Phone | 1-866-745-1791 | Cardiology Utilization Management Program, and Musculoskeletal Utilization Management Program 1-866-745-1791ibx.com | |
| eviCore precertification (radiation therapy, genetic tests) | Phone | 1-866-686-2649 | molecular analyses, and cytogenetic tests 1-866-686-2649ibx.com |
Payer ID
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Professional claims payer ID, Keystone Health Plan East and Personal Choice | Payer ID | 54704 | WYX, QAQ, QAZ Personal Choice EPO - HSA 54704 54704 Claims Receipt Center P.O. Box 211184 Eagan, MN 55121ibx.com | |
| Professional claims payer ID, FEP (Highmark Blue Shield)FEP | Payer ID | 54771 | Federal Employee Program (FEP) member ID starts with an “R” 54771 54771 Highmark Blue ShieldP.O. Box 890062Camp Hill, PA 17089-0062ibx.com |
Claims address
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Paper professional claims, Keystone Health Plan East and Personal Choice | Mailing address | Claims Receipt Center, P.O. Box 211184, Eagan, MN 55121 | QCG, YQG, XBU, QCJ, YPE, QWN Keystone Health Plan East POS 54704 95056 Claims Receipt Center P.O. Box 211184 Eagan, MN 55121ibx.com | |
| Paper professional claims, FEPFEP | Mailing address | Highmark Blue Shield, P.O. Box 890062, Camp Hill, PA 17089-0062 | 54771 54771 Highmark Blue ShieldP.O. Box 890062Camp Hill, PA 17089-0062ibx.com | |
| Paper professional claims, Independence AdministratorsThird-party administrator | Mailing address | Independence Administrators, c/o Processing Center, P.O. Box 21974, Eagan, MN 55121 | Independence Administrators c/o Processing Center P.O. Box 21974 Eagan, MN 55121ibx.com |
Rivvi lists only what Independence Blue Cross publishes on its own provider pages (ibx.com). A topic with nothing verified is left off. This page does not say which providers or plans Independence Blue Cross contracts with.
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Source: Independence Blue Cross's own provider pages, linked in each table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.
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