Refill and adherence calls that actually get picked up
Adherence outreach only works if it sounds like your pharmacy and respects opt-outs. Rivvi runs refill, pickup, and adherence conversations over voice and text, from a branded number, on a free 7-day trial with a signed BAA.
- Branded pharmacy number
- TCPA opt-out honored
- HIPAA BAA included
Conversations, compliance, and your caller ID
Effective adherence software holds a real conversation: it confirms the medication, answers the patient's question, and offers to refill or transfer, rather than playing a one-way recording that patients ignore and hang up on.
Compliance is non-negotiable for a pharmacy. The tool must honor TCPA opt-out on every call and text and operate under a signed BAA, because refill and adherence outreach is protected health information by definition.
Caller ID decides pickup rate. Outreach from a branded number in your own area code gets answered far more than an unknown or shared line. Rivvi includes a verified branded number, a signed BAA, and 10,000 credits on the free trial.
Rivvi vs a typical robocall tool
Competitor details are drawn from each vendor's public pricing and product pages as of July 2026 and may change. "Not stated" means the vendor does not publish that detail. Rivvi's free-trial details reflect the current published offer at rivvi.ai/pricing and rivvi.ai/sign-up.
Run a real program before you pay a cent
Adherence outreach, answered
Yes. Rivvi's free trial includes a signed Business Associate Agreement, so you can run AI voice and web-chat agents on protected health information from day one. Most free tools gate HIPAA coverage behind a paid or enterprise plan; Rivvi's is HIPAA-ready on day one, and you can cancel anytime before the trial ends.
Usually no. A Business Associate Agreement is the legal prerequisite for any tool that handles PHI, and most vendors gate it to paid or enterprise plans, or offer no self-serve signup at all. Rivvi includes the signed BAA on its free trial, e-signed during signup before any patient data moves.
Yes. Rivvi is SOC 2 Type II and runs on HIPAA-eligible infrastructure, signing a BAA with every organization before patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
A conversation credit covers one completed AI voice call or web-chat session. Rivvi's free trial includes 10,000 credits, enough to run real appointment reminders, refill reminders, and recall calls end to end before you decide whether to move to a paid plan.
See it on your own patients, free
Start a free 7-day trial: 5 seats, 10,000 conversation credits, a signed HIPAA BAA, and a branded number in your area code. A card starts the trial; cancel anytime before it ends.
- 7-day free trial
- HIPAA BAA included
- Cancel anytime