BAA guide

Is Calendly HIPAA compliant?

Plan by plan, from Calendly's own pages.

No. Calendly does not offer a BAA on the plans Rivvi checked. Free, Standard, and Teams: no BAA. Calendly says it is not currently designed for HIPAA compliance and PHI should not be submitted to it. Enterprise: no BAA. Calendly says Business Associate Agreements are not applicable because PHI should not be submitted to Calendly.

Checked against Calendly's own pages, linked in the table.

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Which Calendly plans sign a BAA

PlanBAAConditionWhat the vendor page says
FreeNo BAACalendly says it is not currently designed for HIPAA compliance and PHI should not be submitted to it.Calendly is not currently designed for HIPAA compliance, and therefore PHI should not be submitted to Calendly.calendly.com
StandardNo BAACalendly says it is not currently designed for HIPAA compliance and PHI should not be submitted to it.Calendly is not currently designed for HIPAA compliance, and therefore PHI should not be submitted to Calendly.calendly.com
TeamsNo BAACalendly says it is not currently designed for HIPAA compliance and PHI should not be submitted to it.Calendly is not currently designed for HIPAA compliance, and therefore PHI should not be submitted to Calendly.calendly.com
EnterpriseNo BAACalendly says Business Associate Agreements are not applicable because PHI should not be submitted to Calendly.Therefore, Business Associate Agreements are not applicable.calendly.com

Training, retention, and access logs

Model training
Calendly says it does not sell customer data or use it to train AI models.

Rivvi

HIPAA BAA included

Rivvi's free organization plan (you and 2 colleagues) includes a HIPAA BAA, e-signed in the app before any patient data moves. The free personal plan is public information only.

Questions

Will Calendly sign a BAA?

No. Calendly's help center says it is not currently designed for HIPAA compliance, so Business Associate Agreements are not applicable.

Can we put patient information into Calendly?

Calendly says PHI should not be submitted to Calendly. It also says its access controls do not override the prohibition on PHI in its Terms of Use.

Does Calendly train AI models on our data?

Calendly says it does not sell customer data or use it to train AI models, and it does not allow third party AI providers to train on your data. Rivvi is an AI workspace for healthcare teams. Rivvi's free organization plan (you and 2 colleagues) includes a HIPAA BAA.

Source: Calendly's own pages, linked in the table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.

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