BAA guide
Is WhatsApp HIPAA compliant?
Plan by plan, from Meta's own pages.
No. WhatsApp does not offer a BAA on the plans Rivvi checked. WhatsApp Business Platform: no BAA. Meta's terms for the WhatsApp Business Platform say Meta is not a business associate and the platform is not HIPAA compliant.
Checked against WhatsApp's own pages, linked in the table.
Which WhatsApp plans sign a BAA
| Plan | BAA | Condition | What the vendor page says |
|---|---|---|---|
| WhatsApp Business Platform | No BAA | Meta's terms for the WhatsApp Business Platform say Meta is not a business associate and the platform is not HIPAA compliant. | With regard to health information, you acknowledge that Meta is not a Business Associate or Subcontractor (as those terms are defined in the Health Insurance Portability and Accountability Act, ("HIPAA")) and that the WhatsApp Business Platform is not HIPAA compliant.facebook.com |
Rivvi
HIPAA BAA included
Rivvi's free organization plan (you and 2 colleagues) includes a HIPAA BAA, e-signed in the app before any patient data moves. The free personal plan is public information only.
Questions
Will Meta sign a BAA for WhatsApp?
No. Meta's terms for the WhatsApp Business Platform say Meta is not a business associate or subcontractor under HIPAA, and that the platform is not HIPAA compliant.
Does Meta say WhatsApp fits healthcare data needs?
No. Meta says it makes no representations that the WhatsApp Business Platform meets the needs of businesses with heightened confidentiality requirements, such as healthcare.
Do these terms cover the regular WhatsApp app?
These terms govern the WhatsApp Business Platform. Meta's terms page does not address the consumer WhatsApp app or the WhatsApp Business app. Rivvi is an AI workspace for healthcare teams. Rivvi's free organization plan (you and 2 colleagues) includes a HIPAA BAA.
Related
- Is Microsoft Teams HIPAA compliant?
- Is Slack HIPAA compliant?
- Is Zoom HIPAA compliant?
- Is Google Drive HIPAA compliant?
- Is Gmail HIPAA compliant?
- Is Microsoft 365 HIPAA compliant?
- BAA directory: every tool Rivvi checked
- What makes a chatbot HIPAA compliant
- HIPAA compliant AI: which tools sign a BAA
- Check another AI tool against its BAA terms
Source: Meta's own pages, linked in the table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.
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