nursing home
Arc at Normal, Normal, IL
CCN 145732
CMS Care Compare data for this nursing home: ratings, staffing, inspections, ownership, and contact details.
Arc at Normal has a CMS overall star rating of 1 out of 5 star in the Care Compare data as of October 8, 2026.
Beds: 141. Ownership: For profit - Limited Liability company.
509 North Adelaide, Normal, IL 61761. Phone (309) 452-7468.
Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page
Run it in Rivvi
Medicare home health and hospice eligibility criteria, with CMS document IDs
Open in RivviFree to start. Opens Rivvi, the AI workspace for healthcare teams.
CMS star ratings
- Overall rating
- 1 of 5
- Health inspection rating
- 2 of 5
- Staffing rating
- 1 of 5
- Quality measures rating
- 2 of 5
- Long-stay quality measures rating
- 3 of 5
- Short-stay quality measures rating
- 2 of 5
Data from CMS Care Compare as of October 8, 2026. Ratings are 1 to 5 stars as CMS publishes them. "Not available" means the CMS file has no rating for this field.
Address and contact
- Address
- 509 North Adelaide, Normal, IL 61761
- County
- Mc Lean
- Phone
- (309) 452-7468
- CMS Certification Number (CCN)
- 145732
CMS flags
- CMS abuse icon is set in the Care Compare file
Beds, residents, and ownership
- Beds (CMS bed count)
- 141
- Average residents per day
- 113.9
- CMS certification (provider type)
- Medicare and Medicaid
- Ownership type
- For profit - Limited Liability company
- Legal business name
- Arc at Normal LLC
- Chain
- Arcadia Care
- Facilities in chain
- 25
- Chain average overall rating
- 1.4
- Located inside a hospital
- No
- Continuing care retirement community
- No
- Resident and family council type
- Resident
- Sprinklers in all required areas
- Yes
- Date CMS first approved the nursing home
- August 1, 1992
Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page
Staffing (reported hours per resident per day)
- Total nurse staff
- 2.81 hours
- Registered nurse (RN)
- 0.54 hours
- Licensed practical nurse (LPN)
- 0.49 hours
- Nurse aide
- 1.77 hours
- Total nurse staff on weekends
- 2.68 hours
- RN on weekends
- 0.47 hours
- Physical therapist
- 0.05 hours
- Case-mix adjusted total nurse staff
- 2.17 hours
- Total nursing staff turnover
- 40%
- Registered nurse turnover
- 30.8%
Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page
Health inspections
- Most recent standard survey
- February 21, 2025
- Health deficiencies, most recent cycle
- 24
- Standard survey deficiencies
- 6
- Complaint deficiencies
- 19
- Prior standard survey
- January 25, 2024
- Health deficiencies, prior cycles
- 24
- Total weighted health survey score
- 185.0
Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page
Penalties
- Fines
- 2
- Total amount of fines
- $62,192
- Payment denials
- 2
- Total penalties
- 4
Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page
Other nursing homes nearby
- Loft Rehab & Nursing of NormalNormal, CMS rating 2 of 5
- Mclean County Nursing HomeNormal, CMS rating 2 of 5
- Luther OaksBloomington, CMS rating 4 of 5
- Westminster VillageBloomington, CMS rating 3 of 5
- Arcadia Care BloomingtonBloomington, CMS rating 1 of 5
- Goldwater Care BloomingtonBloomington, CMS rating 1 of 5
- Evenglow LodgePontiac, CMS rating 5 of 5
- Fairview HavenFairbury, CMS rating 5 of 5
Related
Show these CMS ratings on your site
A badge with this nursing home's CMS overall star rating that links back to this page. The image updates with each CMS release.
Questions
What is the CMS rating for Arc at Normal?
Arc at Normal has a CMS overall star rating of 1 out of 5 star in the CMS Care Compare data as of October 8, 2026.
Where is Arc at Normal?
509 North Adelaide, Normal, IL 61761 (Mc Lean County), per the CMS file.
What is the phone number for Arc at Normal?
CMS lists (309) 452-7468 for Arc at Normal.
What does CMS list as Arc at Normal's certification?
The CMS provider type field reads "Medicare and Medicaid". That is the CMS certification field as published; it is not a statement about any person's coverage.