Payer directory
Blue Cross and Blue Shield of Texas provider contacts
Provider phone number, Prior authorization, Payer ID, Claims address, from Blue Cross and Blue Shield of Texas's own provider pages.
Provider customer service (Commercial): 1-800-972-8088. From Blue Cross and Blue Shield of Texas's own page on bcbstx.com, verified October 23, 2026. 6 more entries by plan type below.
Provider phone number
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Provider customer serviceCommercial | Phone | 1-800-972-8088 | Provider customer service - commercial 800-972-8088 (Monday through Friday, 8 a.m. to 11:30 p.m. CT; and Saturday, 6 a.m. to 3:30 p.m. CT)bcbstx.com | |
| Provider customer service, STAR/CHIPMedicaid | Phone | 1-877-560-8055 | Provider customer service - Medicaid 877-560-8055 - STAR/CHIPbcbstx.com | |
| Provider customer service, STAR KidsMedicaid | Phone | 1-877-784-6802 | 877-784-6802 - STAR Kidsbcbstx.com | |
| Medicare Advantage provider customer service, individual plansMedicare Advantage | Phone | 1-877-774-8592 | Medicare Advantage Provider Customer Service Individual plan phone 877-774-8592bcbstx.com | |
| Medicare Advantage provider customer service, group plansMedicare Advantage | Phone | 1-877-299-1008 | Group plan phone 877-299-1008bcbstx.com | |
| FEP eligibility and claim status (EHB)FEP | Phone | 1-800-442-4607 | Verify eligibility and benefits and/or check claim status for FEP ® members EHB: 800-442-4607bcbstx.com | |
| BlueCard eligibility line | Phone | 1-800-676-2583 | Call for out-of-state Blue Cross and Blue Shield member eligibility and benefits 800-676-2583bcbstx.com |
Prior authorization
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Prior authorization and out-of-network referrals phoneMedicare Advantage | Phone | 1-877-774-8592 | Prior authorization and out-of-network referrals Phone: 877-774-8592bcbstx.com | |
| Prior authorization and out-of-network referrals faxMedicare Advantage | Fax | 1-855-874-4711 | Fax: 855-874-4711bcbstx.com | |
| Behavioral health prior authorization | Phone | 1-800-528-7264 | For prior authorization, recommended clinical review and referrals managed by BCBSTX: Call 800-528-7264 or the phone number listed on the member ID card.bcbstx.com | |
| Carelon contact center | Phone | 1-800-859-5299 | Carelon Contact Center: 800-859-5299bcbstx.com |
Payer ID
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Payer ID (Availity payer space) | Payer ID | 84980 | Payer ID: 84980bcbstx.com | |
| Medicaid electronic medical claims payer IDMedicaid | Payer ID | 66002 | Electronic medical claim submission BCBSTX Electronic Payer ID: 66002bcbstx.com | |
| Medicare Advantage electronic claims payer IDMedicare Advantage | Payer ID | 66006 | Electronic payer ID 66006bcbstx.com |
Claims address
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Paper medical claimsMedicaid | Mailing address | Blue Cross and Blue Shield of Texas, PO Box 650712, Dallas, TX 75265-0712 | Paper medical claim submission Blue Cross and Blue Shield of Texas PO Box 650712 Dallas, TX 75265-0712bcbstx.com | |
| Paper claimsMedicare Advantage | Mailing address | Blue Cross Medicare Advantage, c/o Provider Services, PO Box 3686, Scranton, PA 18505 | Paper claims Blue Cross Medicare Advantage c/o Provider Services PO Box 3686 Scranton, PA 18505bcbstx.com |
Rivvi lists only what Blue Cross and Blue Shield of Texas publishes on its own provider pages (bcbstx.com). A topic with nothing verified is left off. This page does not say which providers or plans Blue Cross and Blue Shield of Texas contracts with.
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Source: Blue Cross and Blue Shield of Texas's own provider pages, linked in each table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.
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