Glossary · Marketplace
What is a navigator?
A navigator is a person or organization trained to help consumers and small businesses look for coverage through the Marketplace, including filling out forms. Navigators must be unbiased and their help is free.
Definition and figures from HealthCare.gov glossary, checked October 23, 2026. This page explains the term; it does not recommend a plan.
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Navigator: the facts
| Item | Fact | Source |
|---|---|---|
| Cost to consumers | Free | HealthCare.gov glossary: Navigator |
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What does navigator mean in health insurance?
A navigator is a person or organization trained to help consumers and small businesses look for coverage through the Marketplace, including filling out forms. Navigators must be unbiased and their help is free.