Care compare

Crown Haven Health and Rehabilitation, Charlotte, NC

CCN 345388

CMS Care Compare data for this nursing home: ratings, staffing, inspections, ownership, and contact details.

Crown Haven Health and Rehabilitation has a CMS overall star rating of 2 out of 5 stars in the Care Compare data as of October 8, 2026.

Beds: 120. Ownership: For profit - Limited Liability company.

620 Tom Hunter Road, Charlotte, NC 28213. Phone (704) 598-5136.

Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page

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CMS star ratings

Overall rating
2 of 5
Health inspection rating
1 of 5
Staffing rating
2 of 5
Quality measures rating
5 of 5
Long-stay quality measures rating
5 of 5
Short-stay quality measures rating
Not available

Data from CMS Care Compare as of October 8, 2026. Ratings are 1 to 5 stars as CMS publishes them. "Not available" means the CMS file has no rating for this field.

Address and contact

Address
620 Tom Hunter Road, Charlotte, NC 28213
County
Mecklenburg
CMS Certification Number (CCN)
345388

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Beds, residents, and ownership

Beds (CMS bed count)
120
Average residents per day
91.9
CMS certification (provider type)
Medicare and Medicaid
Ownership type
For profit - Limited Liability company
Legal business name
620 Tom Hunter Road Opco LLC
Chain
Avardis Health
Facilities in chain
38
Chain average overall rating
2.0
Located inside a hospital
No
Continuing care retirement community
No
Resident and family council type
Resident
Sprinklers in all required areas
Yes
Date CMS first approved the nursing home
June 26, 1991

Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page

Staffing (reported hours per resident per day)

Total nurse staff
3.09 hours
Registered nurse (RN)
0.38 hours
Licensed practical nurse (LPN)
1.02 hours
Nurse aide
1.69 hours
Total nurse staff on weekends
2.94 hours
RN on weekends
0.39 hours
Physical therapist
0.03 hours
Case-mix adjusted total nurse staff
3.56 hours
Total nursing staff turnover
56.6%
Registered nurse turnover
37.5%
Administrators who have left
0

Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page

Health inspections

Most recent standard survey
July 3, 2025
Health deficiencies, most recent cycle
6
Standard survey deficiencies
6
Complaint deficiencies
1
Prior standard survey
February 12, 2024
Health deficiencies, prior cycles
32
Total weighted health survey score
111.5

Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page

Penalties

Fines
4
Total amount of fines
$71,235
Payment denials
1
Total penalties
5

Source: CMS Care Compare nursing home data (Provider Information, 4pq5-n9py), as of October 8, 2026. Publisher page

CLIA labs at this address

Active CLIA certificates the CMS Provider of Services file lists at this street address for the same kind of facility.

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Questions

What is the CMS rating for Crown Haven Health and Rehabilitation?
Crown Haven Health and Rehabilitation has a CMS overall star rating of 2 out of 5 stars in the CMS Care Compare data as of October 8, 2026.
Where is Crown Haven Health and Rehabilitation?
620 Tom Hunter Road, Charlotte, NC 28213 (Mecklenburg County), per the CMS file.
What is the phone number for Crown Haven Health and Rehabilitation?
CMS lists (704) 598-5136 for Crown Haven Health and Rehabilitation.
What does CMS list as Crown Haven Health and Rehabilitation's certification?
The CMS provider type field reads "Medicare and Medicaid". That is the CMS certification field as published; it is not a statement about any person's coverage.

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