Payer directory
Aetna claims address
From Aetna's own provider pages.
Paper medical claims (AL, AK, AR, AZ, CA, FL, GA, HI, ID, LA, MS, NC, NM, NV, OR, SC, TN, UT, WA): Aetna, PO Box 14079, Lexington, KY 40512-4079. From Aetna's own page on aetna.com, verified October 23, 2026. 1 more entry by plan type below.
Aetna claims address, by plan type
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Paper medical claimsAL, AK, AR, AZ, CA, FL, GA, HI, ID, LA, MS, NC, NM, NV, OR, SC, TN, UT, WA | Mailing address | Aetna, PO Box 14079, Lexington, KY 40512-4079 | AL, AK, AR, AZ, CA, FL, GA, HI, ID, LA, MS, NC, NM, NV, OR, SC, TN, UT and WA Aetna PO Box 14079 Lexington, KY 40512-4079aetna.com | |
| Paper medical claimsCO, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SD, TX, VA, VT, WI, WV, WY | Mailing address | Aetna, PO Box 981106, El Paso, TX 79998-1106 | SD, TX, VA, VT, WI, WV and WY Aetna PO Box 981106 El Paso, TX 79998-1106aetna.com |
Numbers and addresses change. Confirm on the linked Aetna page before you call, fax, or mail. This page lists contact details only. It does not say which providers or plans Aetna contracts with.
Questions
Where do providers mail Aetna paper claims?
Aetna lists: Paper medical claims (AL, AK, AR, AZ, CA, FL, GA, HI, ID, LA, MS, NC, NM, NV, OR, SC, TN, UT, WA): Aetna, PO Box 14079, Lexington, KY 40512-4079; Paper medical claims (CO, CT, DC, DE, IA, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, MT, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SD, TX, VA, VT, WI, WV, WY): Aetna, PO Box 981106, El Paso, TX 79998-1106. Source: aetna.com.
Does this page show network status?
No. It lists contact details Aetna publishes for providers. Network status comes from Aetna directly.
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Source: Aetna's own provider pages, linked in the table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.
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