Payer directory
Cigna Healthcare provider contacts
Provider phone number, Prior authorization, Payer ID, Claims address, from Cigna Healthcare's own provider pages.
Health care professionals line: 1-800-882-4462. From Cigna Healthcare's own page on cigna.com, verified October 23, 2026. 1 more entry by plan type below.
Provider phone number
Prior authorization
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Precertification requests by phone | Phone | 1-800-882-4462 | Phone - Call 1 (800) 882-4462.cigna.com | |
| Precertification intake form fax | Fax | 1-866-873-8279 | Fax - Submit the appropriate precertification intake form to our fax number at 1 (866) 873-8279.cigna.com | |
| Behavioral precertification, inpatient and partial hospitalizationBehavioral | Phone | 1-800-926-2273 | Phone - For inpatient/partial hospitalization programs, call 1 (800) 926-2273.cigna.com | |
| Precertification requests page | Web page | cigna.com | There are three ways to do a precertification request through Cigna Healthcare.cigna.com |
Payer ID
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Medical claims payer ID (as printed on sample member ID cards) | Payer ID | 62308 | Medical Claims PO Box 188061 Chattanooga, TN 37422-8061 Payer ID #62308cigna.com |
Claims address
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Medical claims | Mailing address | Cigna Healthcare, PO Box 182223, Chattanooga, TN 37422-7223 | Medical Claims Cigna Healthcare PO Box 182223 Chattanooga, TN 37422-7223cigna.com |
Rivvi lists only what Cigna Healthcare publishes on its own provider pages (cigna.com). A topic with nothing verified is left off. This page does not say which providers or plans Cigna Healthcare contracts with.
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Source: Cigna Healthcare's own provider pages, linked in each table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.
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