Payer directory
Cigna Healthcare prior authorization
From Cigna Healthcare's own provider pages.
Precertification requests by phone: 1-800-882-4462. From Cigna Healthcare's own page on cigna.com, verified October 23, 2026. 3 more entries by plan type below.
Cigna Healthcare prior authorization, by plan type
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Precertification requests by phone | Phone | 1-800-882-4462 | Phone - Call 1 (800) 882-4462.cigna.com | |
| Precertification intake form fax | Fax | 1-866-873-8279 | Fax - Submit the appropriate precertification intake form to our fax number at 1 (866) 873-8279.cigna.com | |
| Behavioral precertification, inpatient and partial hospitalizationBehavioral | Phone | 1-800-926-2273 | Phone - For inpatient/partial hospitalization programs, call 1 (800) 926-2273.cigna.com | |
| Precertification requests page | Web page | cigna.com | There are three ways to do a precertification request through Cigna Healthcare.cigna.com |
Numbers and addresses change. Confirm on the linked Cigna Healthcare page before you call, fax, or mail. This page lists contact details only. It does not say which providers or plans Cigna Healthcare contracts with.
Questions
How do providers reach Cigna Healthcare for prior authorization?
Cigna Healthcare lists: Precertification requests by phone: 1-800-882-4462; Precertification intake form fax: 1-866-873-8279; Behavioral precertification, inpatient and partial hospitalization (Behavioral): 1-800-926-2273; Precertification requests page: https://www.cigna.com/health-care-providers/coverage-and-claims/precertification. Source: cigna.com.
Does this page show network status?
No. It lists contact details Cigna Healthcare publishes for providers. Network status comes from Cigna Healthcare directly.
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Source: Cigna Healthcare's own provider pages, linked in the table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.
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