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Prompts

AI prompts for healthcare HR

These 15 prompts help HR leads at practices, pharmacies and health systems write job descriptions, interview guides, onboarding checklists and policies, and analyze schedules and turnover. Most don't touch patient data. Employee health records are different: they follow their own rules, so keep them in an approved, access-controlled tool.

Employee health data has its own rules. Under HIPAA, employment records you hold as an employer aren't PHI. Employee medical information still has to be kept confidential and separate from personnel files under the ADA, and state law may add more. We mark those prompts PHI: Yes so they get the same care.

Job description

PHI: No

Use when: you're opening a role and the old description is five years out of date.

Works best with: the current job description and your pay range for the role.

Prompt

Write a job description for a [float medical assistant] at [organization], a [number]-location [specialty] practice in [city, state]. Include a summary, essential duties, required and preferred qualifications (certification: [CMA, RMA or CCMA]), schedule, physical requirements and pay range [range]. Must-haves first. Under 400 words. Avoid gendered language and degree requirements the job doesn't need.

Structured interview guide

PHI: No

Use when: several managers interview for the same role and you want consistent scoring.

Works best with: the job description for the role.

Prompt

Write a structured interview guide for a [front desk lead]. Give eight behavioral questions covering patient de-escalation, accuracy under time pressure, insurance verification, training others and confidentiality. For each, describe a strong, average and weak answer, with a 1 to 5 scoring rubric. Add a list of topics interviewers must not ask about under federal law.

Onboarding checklist

PHI: No

Use when: new hires keep showing up without system access on day one.

Works best with: your current onboarding steps and IT access request form.

Prompt

Build a first-two-weeks onboarding checklist for a new [RN care manager] at [organization]. Organize it by day: paperwork, badge and system access requests ([EHR], phones, email), HIPAA and compliance training, shadowing, competency check-offs and a 30-day check-in. Add an owner column (HR, manager, IT or preceptor) and a due date column. Format it as a table I can paste into Excel.

PTO policy draft

PHI: No

Use when: PTO rules live in emails and nobody agrees on them.

Works best with: your current handbook section and any PTO emails that set precedent.

Prompt

Draft a PTO policy for [organization], with [number] employees in [state]. Accrual: [rate] per pay period for full-time staff, prorated for part-time, capped at [hours]. Include request lead times, blackout periods ([e.g., the two weeks before flu clinics]), how conflicting requests are decided, carryover, and payout at separation. Flag every section where [state] law may set a different rule so I can check it with counsel.

Schedule coverage gaps

PHI: No

Use when: next month's schedule is drafted and approved PTO is already on the books.

Works best with: the schedule export, PTO list and availability list.

Prompt

Attached are next month's staff schedule by role and day, our approved PTO list and our part-time and float availability. Our minimum staffing rules: [e.g., 2 MAs per provider session; 1 front desk per 2 providers]. Find every day and session that falls below minimum after PTO. Show role, gap size and who's off. Suggest who could cover from part-time and float staff without going over [40] hours a week.

Holiday rotation

PHI: No

Use when: holiday coverage feels unfair and you want the record to prove it either way.

Works best with: past holiday schedules in one spreadsheet.

Prompt

Attached are holiday shift assignments for the last [3] years by employee. Count how many holidays each current employee worked, and which ones. Propose a [year] rotation for [holidays] that evens out the load, with nobody working the same major holiday two years in a row. Show each person's count before and after.

Turnover analysis

PHI: No

Use when: leadership asks why you keep losing MAs.

Works best with: a separations report from your HRIS or payroll system, plus headcount by role.

Prompt

Attached is our separations report for [date range] with role, location, manager, hire date, separation date, voluntary or involuntary, and exit reason. Calculate turnover by role and location, and tenure at exit. Show the share who left within their first 90 days. Group exit reasons into themes. Which three role and location pairs lose the most people? No employee names in the output.

Exit interview themes

PHI: No

Use when: you have a year of exit interviews nobody has read together.

Works best with: exit interview responses exported to one file.

Prompt

Attached are [number] exit interview responses from the last [12] months. Group comments into themes and count each one. Quote two representative comments per theme with identifying details removed. Separate comments about pay, schedule, manager, workload and growth. List any comment that suggests a policy or legal issue so I can follow up.

Pay range check

PHI: No

Use when: you're losing candidates at the offer stage.

Works best with: your pay range table plus a licensed market survey.

Prompt

Attached are our current pay ranges by role and the [market survey name] data for [region]. For each role, compare our minimum, midpoint and maximum with the survey's 25th, 50th and 75th percentiles. Flag roles where our midpoint is below the survey's 50th percentile. Use only the attached survey data.

AI acceptable use policy

PHI: No

Use when: staff are using AI at work and the handbook says nothing about it.

Works best with: your current handbook and list of approved software.

Prompt

Draft an AI acceptable use section for our employee handbook. Cover: which AI tools are approved ([list tools]); that patient information goes only into tools with a signed BAA; what counts as patient information; using the minimum necessary data; no personal AI accounts for work; human review before anything goes to a patient; and how to report a mistake. Plain language, under two pages.

Training and license tracker

PHI: No

Use when: annual training and license renewals keep slipping.

Works best with: your training and license tracker.

Prompt

Attached is our staff training and license spreadsheet covering [BLS/CPR, HIPAA training, OSHA bloodborne pathogens, licenses, certifications]. List every item expired or expiring in the next [60] days, grouped by manager. Flag employees missing any item required for their role under this matrix: [paste matrix]. Draft a reminder message to each manager listing their team's items.

Performance review draft

PHI: No

Use when: you're writing reviews from scattered notes.

Works best with: the job description plus your notes for the period.

Prompt

Using my notes below and the attached job description, draft a performance review for a [medical assistant] covering [review period]. Notes: [paste notes]. Organize it by the competencies in the job description. Use specific examples from my notes only. Include one strengths section and one growth section with two measurable goals. Neutral, specific language. Don't add anything my notes don't support.

Annual training calendar

PHI: No

Use when: you're planning next year's required trainings.

Works best with: your list of required trainings by role.

Prompt

Build a 12-month compliance training calendar for [organization] covering HIPAA privacy and security, OSHA bloodborne pathogens, hazard communication, fire safety, [harassment prevention, if your state requires it] and [others]. For each, list audience, format, length, month and owner. Spread the load so no month has more than [2] required trainings. Format it as a table.

Staff vaccination compliance

PHI: Yes

Use when: a flu or TB screening deadline is coming. This uses employee health data, which has its own rules: keep it in an approved, access-controlled tool.

Works best with: your employee immunization tracker, limited to the columns this task needs.

Prompt

Attached is our employee immunization tracker with flu, TB screening and [other required] status and dates. Our policy: [paste rules and deadline]. List employees out of compliance, grouped by manager. Count exemptions on file separately, and don't include exemption reasons in the output. Output names and compliance status only.

Open enrollment memo

PHI: No

Use when: benefits open enrollment starts soon and staff need it in plain English.

Works best with: your broker's benefits change summary.

Prompt

Write an all-staff memo announcing benefits open enrollment from [dates]. Summarize what's changing, using the attached broker summary. Explain how to enroll, the deadline, who to ask, and what happens if they do nothing. Under 300 words. Then write a three-sentence version for our Microsoft Teams channel.

Questions

Is employee data PHI?
Not under HIPAA when you hold it as an employer. Employment records are excluded from the definition of PHI. Employee medical information still has its own rules, including ADA confidentiality and state law, so keep it in an approved, access-controlled tool and share it only with people who need it.
Can staff run these prompts in ChatGPT?
The ones marked No can run anywhere your AI policy allows. But staff who use personal AI accounts for HR work tend to use them for patient work too. That's shadow AI. An approved workspace with a BAA closes that gap for everyone.
Will AI-written policies be legally sound?
They're drafts. AI doesn't know your state's latest rules unless you give them, and it can be confidently wrong. Have HR or counsel review every policy before it's adopted, especially PTO, leave and pay rules, which vary by state.

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