An agent that talks to patients, or a layer that routes the messages
Artera unifies and routes patient messaging across a system, sold through a demo. Rivvi is the agent that actually holds the conversation: it answers the call, books the visit, and runs the outreach. Here is the comparison.
- AI holds the conversation
- Self-serve signup
- HIPAA BAA included
Orchestrate messages, or hold the conversation
Artera is a patient-communication orchestration platform: it unifies and coordinates messaging across a health system's many systems and vendors, marketed to enterprise buyers and sold through demos. It routes and standardizes communication your systems generate.
Rivvi is the AI agent on the other end of the line. It answers inbound calls and places outbound calls itself, holds two-way conversations over voice and text, books and reschedules, and runs reminder, recall, and adherence programs, escalating clinical questions to a person.
Rivvi is self-serve and publicly priced. The free 7-day trial includes a signed BAA, 5 seats, 10,000 conversation credits, and a branded number, and self-serve plans run from $799 to $4,999 per month, so a practice starts today without an enterprise procurement.
Rivvi vs Artera
Competitor details are drawn from each vendor's public pricing and product pages as of July 2026 and may change. "Not stated" means the vendor does not publish that detail. Rivvi's free-trial details reflect the current published offer at rivvi.ai/pricing and rivvi.ai/sign-up.
Run a real program before you pay a cent
Rivvi vs Artera, answered
Yes. Rivvi's free trial includes a signed Business Associate Agreement, so you can run AI voice and web-chat agents on protected health information from day one. Most free tools gate HIPAA coverage behind a paid or enterprise plan; Rivvi's is HIPAA-ready on day one, and you can cancel anytime before the trial ends.
Usually no. A Business Associate Agreement is the legal prerequisite for any tool that handles PHI, and most vendors gate it to paid or enterprise plans, or offer no self-serve signup at all. Rivvi includes the signed BAA on its free trial, e-signed during signup before any patient data moves.
Yes. Rivvi is SOC 2 Type II and runs on HIPAA-eligible infrastructure, signing a BAA with every organization before patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
A conversation credit covers one completed AI voice call or web-chat session. Rivvi's free trial includes 10,000 credits, enough to run real appointment reminders, refill reminders, and recall calls end to end before you decide whether to move to a paid plan.
See it on your own patients, free
Start a free 7-day trial: 5 seats, 10,000 conversation credits, a signed HIPAA BAA, and a branded number in your area code. A card starts the trial; cancel anytime before it ends.
- 7-day free trial
- HIPAA BAA included
- Cancel anytime