Rivvi vs Artera
An agent that talks to patients, ora layer that routes the messages
Artera unifies and routes patient messaging across a system, sold through a demo. Rivvi is the agent that actually holds the conversation: it answers the call, books the visit, and runs the outreach. Here is the comparison.
AI holds the conversation · Self-serve signup · HIPAA BAA included
The core difference
Orchestrate messages, or hold the conversation
Artera is a patient-communication orchestration platform: it unifies and coordinates messaging across a health system's many systems and vendors, marketed to enterprise buyers and sold through demos. It routes and standardizes communication your systems generate.
Rivvi is the AI agent on the other end of the line. It answers inbound calls and places outbound calls itself, holds two-way conversations over voice and text, books and reschedules, and runs reminder, recall, and adherence programs, escalating clinical questions to a person.
Rivvi is self-serve and publicly priced. The free 14-day trial includes a signed BAA, 3 logins, 10,000 conversation credits, and a branded number, and self-serve plans run from $799 to $4,999 per month, so a practice starts today without an enterprise procurement.
Side by side
Rivvi vs Artera
rivvi
ArteraAI answers and places calls
Not stated
Holds two-way conversations
Orchestration
Self-serve signup
Public pricing
$799 to $4,999/mo
Not stated
Free trial, no sales call
Not stated
Built for practices of any size
Enterprise
HIPAA BAA included on the trial
Not stated
Competitor details are drawn from each vendor's public pricing and product pages as of July 2026 and may change. "Not stated" means the vendor does not publish that detail. Rivvi's free-trial details reflect the current published offer at rivvi.ai/pricing and rivvi.ai/sign-up.
Questions
Rivvi vs Artera, answered
Is there a genuinely free HIPAA compliant AI for healthcare?
Yes. Rivvi's free trial includes a signed Business Associate Agreement, so you can run AI voice and web-chat agents on protected health information from day one. Most free tools gate HIPAA coverage behind a paid or enterprise plan; Rivvi's is HIPAA-ready on day one, and you can cancel anytime before the trial ends.
Do free AI tools sign a BAA?
Usually no. A Business Associate Agreement is the legal prerequisite for any tool that handles PHI, and most vendors gate it to paid or enterprise plans, or offer no self-serve signup at all. Rivvi includes the signed BAA on its free trial, e-signed in the app before any patient data moves.
Is Rivvi SOC 2 and HIPAA compliant?
Yes. Rivvi is SOC 2 Type II and runs on HIPAA-eligible infrastructure, signing a BAA with every organization before patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
What is a conversation credit?
A conversation credit is a small unit of usage that meters per minute of conversation: a voice minute is about 40 credits and web chat costs less. Rivvi's free trial includes 10,000 credits (roughly 250 voice minutes), enough to run real appointment reminders, refill reminders, and recall calls end to end before you decide whether to move to a paid plan.
More on how the rules bind: Security and compliance