BAA guide

Is SurveyMonkey HIPAA compliant?

Plan by plan, from SurveyMonkey's own pages.

Only on a plan where the vendor signs a BAA. SurveyMonkey is not HIPAA compliant on its own. Enterprise: SurveyMonkey says to contact its sales team to sign a BAA. Existing Enterprise customers contact their Customer Success Manager.

Checked October 23, 2026 against SurveyMonkey's own pages, linked in the table.

Which SurveyMonkey plans sign a BAA

Plan	BAA	Condition	What the vendor page says
Enterprise	BAA only if the condition is met	SurveyMonkey says to contact its sales team to sign a BAA. Existing Enterprise customers contact their Customer Success Manager.	Yes, SurveyMonkey offers a business associate agreement (BAA) to Enterprise customers.surveymonkey.com

Training, retention, and access logs

Access logs: SurveyMonkey lists audit logging among the security features it describes for healthcare teams.

Rivvi

HIPAA BAA included

Rivvi's free organization plan (you and 2 colleagues) includes a HIPAA BAA, e-signed in the app before any patient data moves. The free personal plan is public information only.

Questions

Does SurveyMonkey sign a BAA?

Yes, for Enterprise customers. SurveyMonkey says it offers a business associate agreement to Enterprise customers.

How do we get a BAA from SurveyMonkey?

SurveyMonkey says to reach out to its sales team. Existing Enterprise customers can contact their Customer Success Manager.

Which SurveyMonkey plan does the BAA cover?

SurveyMonkey's HIPAA page describes the BAA for Enterprise customers. It does not describe a BAA for other plans.

Source: SurveyMonkey's own pages, linked in the table. Checked October 23, 2026. Last updated October 23, 2026. How Rivvi sources data. Spot an error? hello@rivvi.ai.

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