Payer directory
Blue Cross Blue Shield of Massachusetts prior authorization
From Blue Cross Blue Shield of Massachusetts's own provider pages.
Medical pre-authorizations and referrals (Commercial): 1-800-327-6716. From Blue Cross Blue Shield of Massachusetts's own page on provider.bluecrossma.com, verified October 23, 2026. 4 more entries by plan type below.
Blue Cross Blue Shield of Massachusetts prior authorization, by plan type
| For | Type | Value | Payer page says | Verified |
|---|---|---|---|---|
| Medical pre-authorizations and referralsCommercial | Phone | 1-800-327-6716 | 1-800-327-6716 (commercial)provider.bluecrossma.com | |
| Medical pre-authorizations and referrals, FEP members getting care in MassachusettsFEP, MA | Phone | 1-800-689-7219 | 1-800-689-7219 (FEP member getting care in Massachusetts)provider.bluecrossma.com | |
| Medical pre-authorizations and referralsMedicare Advantage | Phone | 1-800-222-7620 | 1-800-222-7620 (Medicare Advantage)provider.bluecrossma.com | |
| Behavioral health authorizations | Phone | 1-800-524-4010 | Behavioral health authorizations 1-800-524-4010provider.bluecrossma.com | |
| Carelon authorizations (genetic testing, high-tech radiology, outpatient cancer care, sleep) | Phone | 1-866-745-1783 | Carelon Provider Portal SM 1-866-745-1783provider.bluecrossma.com |
Numbers and addresses change. Confirm on the linked Blue Cross Blue Shield of Massachusetts page before you call, fax, or mail. This page lists contact details only. It does not say which providers or plans Blue Cross Blue Shield of Massachusetts contracts with.
Questions
How do providers reach Blue Cross Blue Shield of Massachusetts for prior authorization?
Blue Cross Blue Shield of Massachusetts lists: Medical pre-authorizations and referrals (Commercial): 1-800-327-6716; Medical pre-authorizations and referrals, FEP members getting care in Massachusetts (FEP, MA): 1-800-689-7219; Medical pre-authorizations and referrals (Medicare Advantage): 1-800-222-7620; Behavioral health authorizations: 1-800-524-4010. Source: provider.bluecrossma.com.
Does this page show network status?
No. It lists contact details Blue Cross Blue Shield of Massachusetts publishes for providers. Network status comes from Blue Cross Blue Shield of Massachusetts directly.
Related
- Blue Cross Blue Shield of Massachusetts provider contacts
- Blue Cross Blue Shield of Massachusetts provider phone number
- Blue Cross Blue Shield of Massachusetts claims address
- Aetna prior authorization
- Cigna Healthcare prior authorization
- UnitedHealthcare prior authorization
- Humana prior authorization
- Molina Healthcare prior authorization
- Wellcare prior authorization
- Payer directory: every payer Rivvi verified
- What prior authorization means
- Place of service codes
- HCPCS Level II code lookup
- NPI lookup
Source: Blue Cross Blue Shield of Massachusetts's own provider pages, linked in the table. Checked . Last updated . How Rivvi sources data. Spot an error? hello@rivvi.ai.
Free to start. Most teams are using it the same day.
Get started for free