Alternatives
Want a voice agent withoutbuilding one
Retell AI is a strong developer platform, but it is infrastructure you assemble and make compliant yourself. If you are a clinic or pharmacy that wants patient outreach running this week, here is the finished-product alternative.
No build required · HIPAA BAA included · SOC 2 Type II
Why people look
Build it, or run it
Retell AI gives developers low-level pieces to build and orchestrate voice agents, billed by usage. Teams look for an alternative when they do not have engineers to assemble the agent, wire up telephony, and own healthcare compliance themselves.
A finished product removes that lift: inbound answering, outbound programs, web chat, and connectors work out of the box, and the compliance surface, BAA, TCPA handling, branded number, comes configured.
Rivvi is that product. The free 14-day trial includes a signed BAA, ready-made healthcare programs, 10,000 conversation credits, and a branded number, so a practice runs real outreach without an engineering project.
Side by side
Rivvi as a Retell AI alternative
rivvi
Retell AIFinished product, no build
Ready-made healthcare programs
BAA included on free trial
Not stated
Branded phone number included
Bring your own
Web chat + CRM connectors
Build it
No engineering required
SOC 2 Type II
Not stated
Competitor details are drawn from each vendor's public pricing and product pages as of July 2026 and may change. "Not stated" means the vendor does not publish that detail. Rivvi's free-trial details reflect the current published offer at rivvi.ai/pricing and rivvi.ai/sign-up.
Questions
Retell AI alternatives, answered
Is there a genuinely free HIPAA compliant AI for healthcare?
Yes. Rivvi's free trial includes a signed Business Associate Agreement, so you can run AI voice and web-chat agents on protected health information from day one. Most free tools gate HIPAA coverage behind a paid or enterprise plan; Rivvi's is HIPAA-ready on day one, and you can cancel anytime before the trial ends.
Do free AI tools sign a BAA?
Usually no. A Business Associate Agreement is the legal prerequisite for any tool that handles PHI, and most vendors gate it to paid or enterprise plans, or offer no self-serve signup at all. Rivvi includes the signed BAA on its free trial, e-signed in the app before any patient data moves.
Is Rivvi SOC 2 and HIPAA compliant?
Yes. Rivvi is SOC 2 Type II and runs on HIPAA-eligible infrastructure, signing a BAA with every organization before patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
What is a conversation credit?
A conversation credit is a small unit of usage that meters per minute of conversation: a voice minute is about 40 credits and web chat costs less. Rivvi's free trial includes 10,000 credits (roughly 250 voice minutes), enough to run real appointment reminders, refill reminders, and recall calls end to end before you decide whether to move to a paid plan.
More on how the rules bind: Security and compliance