An AI agent you start today, or an engagement platform you scope
Luma Health coordinates patient engagement across a system, sold through a demo. Rivvi is the agent that answers the calls, books the visit, and runs the outreach, self-serve and free to try. Here is how they compare.
- Self-serve signup
- AI answers the call
- HIPAA BAA included
Coordinate engagement, or run the conversations
Luma Health is a patient-engagement platform, scheduling, reminders, messaging, intake, marketed to health systems and larger provider groups and sold through demos. It orchestrates communications your staff and workflows drive.
Rivvi is the AI agent that holds the conversations: it answers every inbound call and places outbound calls itself, books and reschedules, runs reminder, recall, and adherence programs over voice and text, and routes clinical questions to a person.
Rivvi is self-serve and publicly priced. A free 7-day trial includes a signed BAA, 5 seats, 10,000 conversation credits, and a branded number, and paid plans run from $799 to $4,999 per month, so a practice can start today rather than scoping an enterprise rollout.
Rivvi vs Luma Health
Competitor details are drawn from each vendor's public pricing and product pages as of July 2026 and may change. "Not stated" means the vendor does not publish that detail. Rivvi's free-trial details reflect the current published offer at rivvi.ai/pricing and rivvi.ai/sign-up.
Run a real program before you pay a cent
Rivvi vs Luma Health, answered
Yes. Rivvi's free trial includes a signed Business Associate Agreement, so you can run AI voice and web-chat agents on protected health information from day one. Most free tools gate HIPAA coverage behind a paid or enterprise plan; Rivvi's is HIPAA-ready on day one, and you can cancel anytime before the trial ends.
Usually no. A Business Associate Agreement is the legal prerequisite for any tool that handles PHI, and most vendors gate it to paid or enterprise plans, or offer no self-serve signup at all. Rivvi includes the signed BAA on its free trial, e-signed during signup before any patient data moves.
Yes. Rivvi is SOC 2 Type II and runs on HIPAA-eligible infrastructure, signing a BAA with every organization before patient data moves. Patient information is never used to train third-party models, and TCPA opt-out is honored on every outreach path.
A conversation credit covers one completed AI voice call or web-chat session. Rivvi's free trial includes 10,000 credits, enough to run real appointment reminders, refill reminders, and recall calls end to end before you decide whether to move to a paid plan.
See it on your own patients, free
Start a free 7-day trial: 5 seats, 10,000 conversation credits, a signed HIPAA BAA, and a branded number in your area code. A card starts the trial; cancel anytime before it ends.
- 7-day free trial
- HIPAA BAA included
- Cancel anytime